10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
25,946 miles

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« Read the previous 20 complaints

problem #23

Apr 082019

Town & Country

  • 50,000 miles
Sliding door on drivers side failed to open with keyless entry or manually opening. This is a huge safety concern. We were able to eventually open the door, but now the door actuator buzzes loudly when locking/unlocking. Door will intermittently not open with keyless entry or manually.

- Covington, KY, USA

problem #22

Aug 202019

Town & Country

  • 70,400 miles
Wife was involved in a two car accident in which she was hit head on slightly off to the right. Air bags did not deploy causing injuries. Car was traveling at about 30 mph

- Fairborn, OH, USA

problem #21

May 082019

Town & Country

  • 25 miles
Transmission has issue since first day it was bought the vehicle electrical doors not functioning

- San Fernando, CA, USA

problem #20

Aug 122019

Town & Country

  • miles
2016 Town & Country sliding door right side does not lock, door lock actuator replaced by Chrysler dealership Dec 29, 2017. Believe this to be a safety concern while vehicle is in motion. Noticed door partly ajar in parking lot, pulled handled readjusted to shut and secure doors with fob it was noticed that door locking mechanism did not activate, resulting in door not able to securely lock, several attempts to lock with no positive results, door remains unlocked at all times.

- Wilmington, NC, USA

problem #19

Aug 102019

Town & Country

  • 45,000 miles
Drivers side rear sliding door lock won't disengage. The doors automatically lock when the vehicle reaches a certain speed. It cannot be unlocked manually or with electronic lock buttons/key fob. Van is onky 3 years old with 45,000 miles. Could be a serious problem for rear passengers in an emergency situation and cannot open the door. I have found numerous complaints online from other owners with this very same problem.

- Houston, TX, USA

problem #18

Aug 052019

Town & Country

  • 40,000 miles
2016 Chrysler Town and country 40K miles. The passenger sliding door on the drivers side has become unresponsive for no apparent reason. It cannot be opened manually or with a remote. There is no body damage. In reading blogs this seems to be a common problem. I feel this is a safety issue.

- Claremont, CA, USA

problem #17

Dec 142018

Town & Country

  • 20,000 miles
I was driving to the post office and as I was getting close, the vehicle suddenly veered to the right, going up on the curb and sidewalk, barely missed a telephone pole, crashing into a utility box. Vehicle was totaled, no injuries received, air bags did not deploy. Travel speed was at posted limit of 35. When my son got there he said that it looked as if the 2 tires on the right had malfunctioned and gone flat, almost as if they had run over sharp objects, causing the van to suddenly veer right

- Colorado Springs, CO, USA

problem #16

Jul 262019

Town & Country

  • 27,000 miles
The sliding door cannot be unlocked-not by the keyfob, not by the control panel button, and not even mechanically with the door lock switch on the door itself. Not only can you not get into the car, but if you are inside, you cannot get out. The lock mechanism seems to be mechanically jammed. If this happened on both sliding doors, you would not be able to get either in or out of the car without climbing over into the front seat. If something similar occurred with the front door locks, you could be trapped inside the vehicle.

- Aurora, OH, USA

problem #15

Jun 092019

Town & Country

  • 55,000 miles
While at a stop sign car stopped working. It would not start so we had a new battery put in. Then the next day while driving 60 mph on a highway lost all ability to accelerate, steer or break. Was able to restart the car a few moments later and drove a few more miles and while turning right onto a busy intersection the same thing happened. We are very lucky we were not hit by another vehicle in any of these situations!

- Bloomington, IL, USA

problem #14

Mar 152019

Town & Country

  • 45,000 miles
Sliding door, left side, unable to unlock while parked with transmission in park, fob, or manual inside release. All other door locks work with fob, and manually.

- Jacksonville, AL, USA

problem #13

May 012019

Town & Country

  • 93,000 miles
Left side door would not open. Local dealer in locked door but everytime I lock the doors, the lock makes a very loud buzzing noise.

- Hernando, FL, USA

problem #12

Mar 302019

Town & Country

  • 55,000 miles
The Chrysler blind spot detection is faulty on March 30 it began beeping randomly with message 'blind spot detection unavailable' this continued for the next two weeks. It was randomly and persistent when driving. The beeping was a constant distraction to my driving. It was a safety concern. In the third week the message when the beeping was 'service blind spot detection' we took the car in for service at that point. It was a cost of $1400. This is an electric short in the vehicle very near the gas tank. It is a safety concern. As I researched the issue I was surprised that their is documentation back to 2012 that is readily available of this issue.

- Marysville, MI, USA

problem #11

Mar 152019

Town & Country

  • 65,000 miles
Sliding door locking mechanism is jammed and will not unlock. Door is stuck shut. Seems to be an electrical issue but will not reset by removing the fuse and reinstalling. This is a safety issue in case of an accident - if it were the only door we could get out. The van is under an extended warranty and we plan to have it fixed, but it is not the first time it has happened - the other times, it just corrected itself and reset. The other sliding door also randomly won't shut because the locking mechanism is stuck and we have work it into place. The dealership has already looked at that door once and says there doesn't appear to be anything wrong. Of course, this happens when the vehicle is stationary and doesn't matter whether it is on or off. There is really nothing I can upload other than a picture of the shut door and that it is locked. I could send a video, but the file would be too large.

- Lebanon, VA, USA

problem #10

Aug 092016

Town & Country

  • 6,500 miles
Upon plugging a usb cable into the port on the center console there was a spark and a loud pop. Afterwards if the temperature got too hot inside the cabin the uconnect system would reboot on it's own, regardless of if the van was in motion or stationary. In addition the passenger sliding door would not lock at all afterwards. Upon taking the van to the dealership they identified both issues as needing a new radio and a new locking mechanism, both of which were covered under warranty.

- Gambrills, MD, USA

problem #9

Oct 022018

Town & Country

  • 55,000 miles
Driver and passenger sliding door lock failure; refuses to engage to lock the doors while stationary or in motion; when click the door lock button on key fob makes a loud noise on each door and when driving after a short period of time when auto lock tries to engage makes load noises on each side

- Barberton, OH, USA

problem #8

Oct 312018

Town & Country

  • 60,000 miles
The locks failed on our sliding doors and failed in the locked position. The lock cannot be operated manually. The doors are stuck locked and passengers are unable to open the door. This is a safety issue as passengers cannot escape the vehicle in the event of an emergency.

- Brown Deer, WI, USA

problem #7

Aug 012018

Town & Country

  • 77,100 miles
Drivers side sun visor with the garage door opener built into it broke. The center clasp which holds it in place, has sprong. Therefore, it falls down.

- Catawissa, MO, USA

problem #6

Sep 172018

Town & Country

  • miles
This is the third time the air conditioning has failed. The first time nothing was found. They put in "freon". the second time they found that it was the evaporator leaking.. we are waiting to take it on for three time. The dealerships haven't been all that accommodating. Being without ac in Florida is a real bummer.

- Fellsmere, FL, USA

problem #5

Sep 062018

Town & Country

  • 60,100 miles
The rear ac evaporator box developed a leak at 60,100 miles. R-134A is audibly hissing from above txv while vehicle is running with ac on. Visible oil coming from txv area. Rubber rectangular sealing device around the txv has rotted/deteriorated. Manufacture date of vehicle places vehicle at 3 years old at time of part failure.

- Chesapeake, VA, USA

problem #4

Jul 232018

Town & Country

  • 55,000 miles
The door locks to the sliding door for the driver side has permanently locked is self and it cannot be manually up-locked. The door cannot be opened from the inside or outside and there is not key hole to even allow me to try a key to unlock it. Also the passenger side appears to start going out so soon I will have 2 doors that don't open and potentially could trap anyone in the back of the car.

- Big Lake, MN, USA

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