10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 24,745 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Drivers side sun visor with the garage door opener built into it broke. The center clasp which holds it in place, has sprong. Therefore, it falls down.
- Catawissa, MO, USA
This is the third time the air conditioning has failed. The first time nothing was found. They put in "freon". the second time they found that it was the evaporator leaking.. we are waiting to take it on for three time. The dealerships haven't been all that accommodating. Being without ac in Florida is a real bummer.
- Fellsmere, FL, USA
The rear ac evaporator box developed a leak at 60,100 miles. R-134A is audibly hissing from above txv while vehicle is running with ac on. Visible oil coming from txv area. Rubber rectangular sealing device around the txv has rotted/deteriorated. Manufacture date of vehicle places vehicle at 3 years old at time of part failure.
- Chesapeake, VA, USA
The door locks to the sliding door for the driver side has permanently locked is self and it cannot be manually up-locked. The door cannot be opened from the inside or outside and there is not key hole to even allow me to try a key to unlock it. Also the passenger side appears to start going out so soon I will have 2 doors that don't open and potentially could trap anyone in the back of the car.
- Big Lake, MN, USA
Takata recall: I recently purchased a 2016 Chrysler Town and country less then a year and a half ago. I have had 2 major parts break in my rear end. The first one was the control arm and the second one was the axle beam which neither one are covered under warranty. I was driving when both of them went out! I'm extremely disappointed that since I've purchased 3 vehicles from Chrysler they will not cover the expense. This axle beam broke while I had my 2 young children which are 5 and 3 in the van while going around a curve at 20mph. I'm thankful that I was able to control my vehicle and we weren't in bad weather. The technician also informed me I have an oil leak on the top of my motor which is covered, but I have to pay $100 for them to fix. With that being said I'm highly disgusted with Chrysler and will not purchase anything from them again!
- Ravenna, MI, USA
While approaching a red light on a 4 lane road my van monitors flickered went off then back on and the engine stopped. I was able to break and come to a complete stop. I put the van in park started started the van started fine but when I put the van in drive the monitors flickered reset and the engine cut off again. I then put the van in park turned the ignition off again put on my hazard flashers and started the vehicle again and this time the van performed normally.
- Myrtle Beach, SC, USA
"takata recall"... I bought 2016 Chrysler Town & Country touring couple of months back & it's have 27,500 miles on it. Since I start driving this car it's having an issue with shifting the gears. The RPM goes up to 4000 to 5000 RPM & then it's start shifting the gears also when I drive the car on highway and put car on cruise control the RPM stays near by 3000 to 4000rpm. When I press the accelerator it's never take quick pick it's always take long time for pick the speed and the engine or transmission make some heavy noise. I took the car at Chrysler dealership & as per them there is no problem at all but seriously I'm not sure they checked my car properly or not. As per me the gear is not shifting smoothly & quickly as it's supposed to be.
- West New York, NJ, USA
- Brown Deer, WI, USA