10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
25,946 miles

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« Read the previous 20 complaints

problem #3

Jun 042017

Town & Country

  • 88,000 miles
Takata recall: I recently purchased a 2016 Chrysler Town and country less then a year and a half ago. I have had 2 major parts break in my rear end. The first one was the control arm and the second one was the axle beam which neither one are covered under warranty. I was driving when both of them went out! I'm extremely disappointed that since I've purchased 3 vehicles from Chrysler they will not cover the expense. This axle beam broke while I had my 2 young children which are 5 and 3 in the van while going around a curve at 20mph. I'm thankful that I was able to control my vehicle and we weren't in bad weather. The technician also informed me I have an oil leak on the top of my motor which is covered, but I have to pay $100 for them to fix. With that being said I'm highly disgusted with Chrysler and will not purchase anything from them again!

- Ravenna, MI, USA

problem #2

Jan 242017

Town & Country

  • 15,000 miles
While approaching a red light on a 4 lane road my van monitors flickered went off then back on and the engine stopped. I was able to break and come to a complete stop. I put the van in park started started the van started fine but when I put the van in drive the monitors flickered reset and the engine cut off again. I then put the van in park turned the ignition off again put on my hazard flashers and started the vehicle again and this time the van performed normally.

- Myrtle Beach, SC, USA

problem #1

Dec 282016

Town & Country 6-cyl

  • 27,500 miles
"takata recall"... I bought 2016 Chrysler Town & Country touring couple of months back & it's have 27,500 miles on it. Since I start driving this car it's having an issue with shifting the gears. The RPM goes up to 4000 to 5000 RPM & then it's start shifting the gears also when I drive the car on highway and put car on cruise control the RPM stays near by 3000 to 4000rpm. When I press the accelerator it's never take quick pick it's always take long time for pick the speed and the engine or transmission make some heavy noise. I took the car at Chrysler dealership & as per them there is no problem at all but seriously I'm not sure they checked my car properly or not. As per me the gear is not shifting smoothly & quickly as it's supposed to be.

- West New York, NJ, USA