10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 38,004 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I had over 40 Complaints with NHTSA. FUEL LEAK - vehicle can go on fire, fumes intoxicating in vehicle through vents..Every mechanic, " VEHICLE CAN GO ON FIRE." 2.Electrical- All gages would go crazy while driving - had no idea what speed I was going. 3.3X All Brake fluid leaked out while driving - no brakes 4.FAILED INSPECTION REPEATEDLY - ENGINE LIGHT ALWAYS ON AND AIRBAG LIGHT 5. LARGE EVAP Leak, Small EVAP leak 6. Vehicle slipped out of Gear 7. Brakes - hydraulic, bushels, bearings Every imaginable problem. Purchased vehicle with 20,00 miles ONLY GOT TO PUT 50,000.Repairs cost more then price of vehicle.I am disabled, was to be mommy van. Can't tell you how many, " Recall Request, ," numbers were given. NO ONE DID A THING TO HELP. FCA voided Warranty without telling me. Told me to sell vehicle to someone else despite reporting with proof can go on fire. Fuel Rail unrepairable due to Recall.Meaning I was sold vehicle with Recalled part. Followed Warranty booklet, protocols. SO MUCH RUST MORE THEN UNDERCARRIAGE THROUGH VEHICLE. MECHANIC wrote, " TOO DANGEROUS TOO REPAIR." DANGEROUS VEHICLE All I used it for was to get to medical appointments. You would think Happy to take my Disability money but do not care if I burn death in vehicle or child. Now just Stranded. Will never trust anything with Chrysler name on it. Basically, purchased a moving Trauma. Have all proof, so do they and NHTSA. 03/10/2023 - SALVAGE TITLE/CERTIFICATE ISSUED JUNK TITLE/CERTIFICATE ISSUED DISMANTLED TITLE ISSUED--New York Motor Vehicle Dept. Warwick, New York
- Warwick , NY, USA
This vehicle was purchased with 20,000 miles for $9,000, along with an extended warranty from Mopar for 10 years or 100,000 miles. This vehicle failed INSPECTION numerous years due too engine light being on. Large EVAP Leak and Small EVAP leak. 2. Fuel pump leaking gas. Told not to drive can go on fire.NO PARTS due too Recall before I purchased the vehicle. None in the U.S. AND CANADA. 3.3x while driving had no BRAKES. 4. AIR BAG LIGHT ALWAYS ON. Told it wont deploy fixed it back on. 5. Dials on dashboard go crazy, low to hi over and over. No idea what speed or gears as the gears get a square around them and move back and fourth. 6.lights- barely visible, go on and off 7. Child car seat belt does not work properly. Had to create a makeshift one. Parts replaced to date: Catalytic Converter Part infront of Catalytic converter Hydraulic master brake cylinder. bearings2x Now car in drive way with NO BRAKES COMPUTER ELECTRICAL GAS CAP SERPENTINE BELT MELTED STARTER WINDSHIELD WIPERS 5X KEEPS DETACHING Cant use DEFOG, HEAT OR A/C- gas fumes come in through vents, intoxicating and makes you lightheaded So much more..... All in all I haven't put 50,000 miles on this vehicle. MANUFACTURER claims the Warranty for Fuel Pump expired before I owned the vehicle. MANUFACTURER CANCELLED my Warranty without telling me. Yet knew how to contact me in 2016 for Speaker Fire Recall. 2 tires blew out. Replaced all 4. 2 X muffler Enormous RUST NO ACCIDENTS, MIRACULOUSLY. Have been putting in endless Complaints with NHTSA. NO ONE DOES ANYTHING. I HAVE SPENT MORE THAN THE PRICE OF THE VEHICLE AND UNDRIVABLE. PIT in Complaints where Original Warranty Booklet states, Eastern Michigan, BBB, CANDICE Rugenstein. States they are small non- profit. I am disabled since 1993. My Home Health Aide at that time submitted all receipts and proof for used car LEMON law. They than claimed they did not get it. After sheer hell they found it and denied it. THIS VEHICLE IS DEFECTIVE.
- Warwick, Ny, NY, USA
1. leaking gas, fumes make you lightheaded, if you close vents, outside of car reeks of gas. 2. brakes, all fluid leaked out. No brakes while driving 3. electrical equipment malfunction. All dials on dashboard go crazy dio not know what speed I am doing, vehicle shuts off 4. cannot use defog, heat, ac vents, or gas fumes make your eyes tear, sleepy, groggy 5. windshield wipers constantly malfunction and lock into each other 6. power steering, loss of control and feels like no power steering 7. smells like burning if I use controls other than radio 8. have to drive windows open, all vents closed. Cannot use heat, ac, defog... 9. gears change by itself. Put in drive, switches by itself 10. Brakes, problem with suspension, rotors, calipers 11. Serpentine belt melted 12.evap leaks every year. Same codes, failed inspection every year 13.airbag light always on 14. Lights, go on and off. Bulb broke no accidents, police pulled over several times 15.seatbelt for child seat opens by itself, anchorage not keeping in place 16. Manufacturer cancelled 10 year ir 80,000 mile warranty the year I baught vehicle 2004 17. Previous owner had problems with fuel filter 18. Fuel leak cannot be fix3D. Mopar did search for fuel rail, center piece leaking, stopped making part. Can go on fire, mechanuc, jeffs auto repair mopar has given me 3 differents dates for warranty fca told me to junk car, with 43,000 miles or sell if has gas leak tires, had to change all 4, replaced with Firestone had to change and pay for due to not honoring warranty drove 47,000 miles computer, catalytic converter, gas cap, starter, key stuck in ignition brakes, entirity, 2 mufflers, repeat smoke tests for evap leaks, lg and small, engine light 5 ww serpentine belt
- Port Jervis, NY, USA
Want car inspected for defects. Fuel rail leaking gas onto interior and exterior of vehicle. Gas fumes come in through vents, intoxicating cannot use vehicle. Mechanic stated, "can go on fire!" can catch on fire or ignite from cigarette or match outside vehicle cannot fix. No fuel rails made since 2017. Due to fire hazard cannot use one from J7nkyard or scrapyard, wont sell due to previous fire hazard. Car only had 65, 000 original miles vehicle does not stay in gear dials go crazy, cannot control car break fluid leaked out no brakes while driving, got very lucky serpentine belt melted, no steering ability while driving had to change all 4 tires, blow out problem with rotors and brakes suspension trouble openning side doors, stick engine light on since car purchase large evap leak pfo3, pfo4 small evap leaks. Temporarily goes off comes back. Failed inspection every single year, Chrysler will not respect warranty, 10 years, 80,000. Miles Chrysler tells me warranty ended the sane year I baught the car warranty dept., mopar, state ten years, 80,000 miles stepani, warranty dept, said, that is strange on computer staes terminated effective today, was supposed to send never did. Windshield wioer defective, locks together, and breaks. Always cannit see, canit use defog, ww wipers, ir intoxicated by gas, eyes burn, drip, start to get groggy and sleepy behind wheel. Had 4 people have to get out to air out gas fumes if close vents, when I open door wave of gas fumes, intoxicating and dangerous losing gas quickly, more money gage not woeking right, light goes on rhan moves up and down afraid car will go on fire while driving un parking lot. People smoke cigarettes and throw on floor can see manifold soaked with gas and see it leaking if I open hood same codes every single year, . have spent more on fixing car then price of car.
- Port Jervis, NY, USA
FUEL RAIL LEAKING GAS. FUMES INSIDE AND OUTSIDE OF VEHICLE, MAKES YOU VER LIGHTHEADED AND GROGGY, AFRAID IF SOMEONE LIGHTS MATCH WILL IGNITE. HAVE TO GET OUT AND AIR OUT CAR;CANNOT USE DEFOG, HEAT, OR KEEP VENTS OPEN, GAS FUMES GET WORSE. BLINDED BY NOT BEING ABLE TO USE DEFOG, WINDSHIELD GETS FOGGY 2. ALL DIALS GOING FROM LOW TO HIGH REPEATEDLY, LOSS OF CONTROL OF CAR VERY SCARY. DO NOT KNOW HOW FAST YOUR DRIVING, LIKE EXTRA TERRESTRIAL EVENT. HAVE BEEN PULLED OVER BY POLICE 2X NO BRAKES WHILE DRIVING ***ENGINE LIGHT ON SINCE FEW MONTHS AFTER I BAUGHT CAR FOR $9,000 WITH 24,000. MILES AND TEN YEAR WARRANTY. ***FAILED INSPECTION EVERY SINGLE YEAR MANUFACTURER WOULD NIT HONOR WARRANTY. BAUGHT IN 2004, WITH 10 YEARS OR 80,000. MILES. CHRYSLER SAID WARRANTY TERMINATED 2004"?" EVERY TIME YOU CALL WARRANTY DEPARTMENT THEY GIVE ME DIFFERENT YEAR ONE EMPLOYEE, STEPHANI SAID, " STRANGE, COMPUTER SHOWS WARRANTY TERMINATED EFFECTIVE IMMEDIATELY!! OF COUSE, AFTER I CALL WITH PROBLEM. THEY NEVER LET ME SPEAK TO HER AGAIN. SUPPOSED TO E MAIL IT TO ME. CAR SEAR FIE BABY DOES NOT STAY LOCKED IN. SEAT GOING SIDE TO SIDE, DANGEROUS, BABY THREW UP NO STEERING SUDDENLY, SMELLS LIKW SMOK, SERPENTINE BELT MELTED VEHICLE SLIPS OUT OF GEAR, VERY SCARY U PUT IN DRIVE SUDDENLY IN REVERSE KEY GETS STUCK IN IGNITION THEN WHEEL LOCKS, CANT GET KEY IN OR OUT LIGHTS FOGGY, NOT BRIGHT AT NIGHT LIGHT BULB BROKE INSIDE LIGHT PANEL, NO ACCIDENTS VEHICLE HARDLY DRIVEN, 67,000 MILES TO DATE LOST BACK SEAT.!!! CAR WENT INTO REVERSE WHILE IN PARK, FELL OUT OF BACK BREAK PEDAL PRESSING TO THE BOTTOM, WOULD NOT STOP. BRAKE PEDAL FELL OFF. SIDE DOORS JAM WHILE TRYING TO OPEN, BUTTON RELEASE DOESNT ALWAYS WORK RAIN ALTHOUGH EVERYTHING CLOSED, WATER APPEARS TRAPPED BETWEEN SIDE. Vehicle mileage at 25,000.
- Port Jervis, NY, USA
While driving suddenly brakes failed to work. Hose broke all fluid leaked out. Could not stop car. Smelling strong odor, especially when using defog, vents, making me very groggy, dizzy, sleepy, eyes watering:fuel rail leaking gas onto manifold.car can go on fire. No parts made, discontinued. Chrysler said to sell to someone else export restriction, nullified warranty"?? assaulted with baby. Car towed and garaged, vehicle taken back to NY where I resided??? dials out of control and gears would change, no control very scary. Poor visibility with lights at night large evap leak, fail inspection every year enormous rust, no accidents. Purchased car with 22,000. Miles. Has 65,000 now. Should have been lemon. Replaced: Computer, catalytic converter, starter, brakes, rotors, brake line, muffler, filters, hoses, ... paid as much as new car. Company horrible. Air bag light always on, engine light years of problems. Stranded, disabled, lying about warranty. Did not get to use for more than 45,000. Spent over 20,000. Cant find used or new part.fuel rail. What kind of company tells U to sell car to someone else knowing it can go on fire? exporting vehicle nullifies warranty??? is that legal???" no VIN provided updated 10/3/18 all brake fluid leaks out again gas leaking. Only passing inspection to park. They cancelled the warranty the year consumer purchased the vehicle without telling the consumer.
- Port Jervis, NY, USA
Takata recall I own a 2002 Chrysler Voyager minivan. At about 85,000 miles I noticed the airbag light on the dashboard was coming on sporadically. Eventually it started remaining on all the time from the moment I started the ignition. I took it to a local Chrysler dealer to have it inspected. They told me there was a problem with the clock spring and that it needed to be replaced and would cost me about $350. Earlier reproductions of this model have been recalled for problems with clock springs but mine is not because it was manufactured two years too late.
- Austin, TX, USA
The contact owns a 2002 Chrysler Voyager. The contact stated that the horn and shift anti-lock were defective. The dealer and manufacturer were notified of the failure but denied any assistance with repairs to the failure. The vehicle was not repaired. The failure mileage was 166,000 and the current mileage was 189,000.
- Menomonie, WI, USA
The front headlight was flashing on and off while parked in a parking lot (vehicle is not equip with an alarm system). Consumer removed the negative cable from the battery post. The consumer reconnected the negative cable within 5 minutes the headlight went out and work normal. The dealer was notified.
- Rossford, OH, USA
- Warwick , NY, USA