10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 50,431 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2011 Dodge Avenger. The contact stated while driving at approximately 70 mph, the vehicle windshield wipers and turning signal independently activated. In addition, the steering column and the gear shifter failed to function. The seat belt and air bags warning lights were illuminated. The contact referenced NHTSA campaign number: 11V315000 (steering) and 16V668000 (seat belts, air bags). The vehicle was taken to (scott evans Chrysler Dodge Jeep Ram located at 2280 bankhead hwy, carrollton, ga 30116) where they diagnosed that the brakes needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 170,000.
- Carrollton, GA, USA
Driver side seat belt does not lock once I put it on. The rest work just fine.
- Herriman, UT, USA
After 80'000 miles shifing problems, the car will not go into reverse. Will not back up. Along with seat belt issues.
- Portsmouth, VA, USA
The contact owns a 2011 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown dealer in madisonville, tx was contacted and stated that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Madisonville, TX, USA
The contact owns a 2011 Dodge Avenger. The contact stated that the seat belts would not tighten. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The billion Dodge dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The failure mileage was 58,000. VIN tool confirms parts not available.
- Sioux Falls, SD, USA
The contact owns a 2011 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and initially confirmed that parts would be available in June; however, the contact was still unable to get the recall remedied due to the manufacturer changing the date to August. The contact had not experienced a failure. VIN tool confirms parts not available.
- Upper Marlboro, MD, USA
This is an update to a previous complaint. I received a recall back on November 2016 from fca. I contacted fca regarding the recall and they told me they didn't have the parts and would put me on a priority list and contact me when they had the parts. Still have not received any type of contact and its now April 24th 2017. I have emailed Dodge corporate office regarding the safety issue of my vehicle asking for a new vehicle with no safety recall issues or complete my recall. Have not received a response from them. I went to Dodge and asked when my car will be fixed, they told me they do not have the parts and could only do it now if it was safety related. "which it clearly is." I have received no information on when the parts will be available or offered an alternative to ensure I am driving a safe vehicle. It is clear Dodge is doing nothing to ensure the drivers of their vehicles are safe. I'm writing on here in hopes to get help to get my vehicle fixed or get a vehicle that is safe to drive. It is Dodge obligation to fulfill one of these. I will continue to contact everyone I possible can to make sure Dodge is held accountable for this and to solve Dodge problem.
- Burlingame, CA, USA
I received a recall on my 2011 Dodge Avenger back in November 2016. I called the recall company listed on the recall notice and informed them of the VIN on my vehicle. They told me that they did not have the parts and would contact me when they did. Great!! I then called stockton Dodge and informed them if the same information in which I got the same answer. I was pretty understanding at first. Then two months pass and no call or email. I then call both back and get the same answer. Again trying to be understanding. At this point I started researching the recall and found the information above. I asked several outside sources and they informed me if it was safety related. (which if I'm not mistaken it is) to go to the dealership and demand to have the vehicle fixed. At this point it's two months later and I head over to stockton Dodge Chrysler Jeep Ram. Also at this point my seat belt pretensioner in the passengers seat is jammed and the end is stuck buckled. I go into the service center and inform them there is a recall on my car and I've been waiting months for the parts to come in. I also inform them if the seat belt issue. All they tell me is that the parts aren't in and the only way to have it done now is if it is safety related. They pull up the recall, scanning it and tell me it's not safety related. I was amazed by what I heard. Then the one service working told me there was no one there to check my seat belt at the time. I then asked the individual how it wasn't safety related when there was a possibility my airbags wouldn't deploy and my cars seat belt was already not working. He looked at me with a blank stare and again told me they didn't have the parts. I left pretty upset. How does a company sell U a car that is not safe, then knowing it's not safe' do nothing about it. It's outrageous. Till this day my vehicle has not been fixed.
- Stockton, CA, USA
I purchased this vehicle in January 2017. I am afraid to drive it due to the safety issue NHTSA recall number 16V-668. I contact the dealer weekly and I'm told that there is "no remedy available yet". I need to know how dangerous this is and if the car is safe to drive. Thank you for your time. Sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Vero Beach, FL, USA
Takata recall. The contact owns a 2011 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Sacramento, CA, USA
I was in a recent accident that caused over $4,500 in damage to the front end of my 2011 Dodge Avenger. I hit the vehicle in front of me travelling at over 20mph and the airbags did not deploy and I braced myself against the steering wheel and thankfully was not injured. There are currently two open recalls for the airbag and seat belt restraint. The police officer on scene was bewildered that the airbags had not deployed, and I'm not certain they would work or not with the active recall due to the two main safey features of this vehicle. Currently the vehicle is being "tested" by Dodge/Chrysler group but they have yet to provide me with a loaner vehicle till they deem the car is in fact safe to drive and operate. I refuse to get behind the wheel of a car in the event I'm in another accident and the two safety devices I rely on do not work. Dodge/chysler is refusing to answer any inquiries I have and I am taking legal action against them at this time.
- Estero, FL, USA
20plus mile per hour front end accident, police statement that air bags should of deployed. No airbags no seat belt tensioner. Driving my fault rear ended a vehicle estimated speed 20 plus mph. Airbags didn't deploy and my seat belt didn't hold me tight at all my head went to steering wheel. There should be no debate on whether or not my seat belt should of held tight. No help from a company that is ok with its customers driving death traps.
- Bonita Springs, FL, USA
We are being told that the recall on the car has no fix to it. If this is true why aren't we getting our money back? I will be upside down about 5,000, how is this fair to make me pay off a car I had to trade in due to safety problems.
- Selma, TX, USA
The contact owns a 2011 dodger Avenger. The contact received notification of NHTSA campaign number: 16V6688000 (seat belts, air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact was informed that owner's would receive a second notice in June 2017 when the remedy parts become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Santa Maria, CA, USA
I have not had any issues so far with my air bag. However I received a recall notice and when I attempted to have it fixed I was informed there is no solution for it yet. I am filing a complaint
- Antioch, TN, USA
The contact owns a 2011 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Deltona, FL, USA
The contact owns a 2011 Dodge Avenger. The contact stated that the passenger side seat belt was fractured. The dealer advised the contact to file a safety complaint with NHTSA. The manufacturer was not notified of the failure. The failure mileage was 110,630.
- Fredricksburg, VA, USA
The contact owns a 2011 Dodge Avenger. The contact stated that the rear seat belt failed to untighten and caused the passenger to get stuck while unbuckling the seat belt. The failure only recurred once. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.
- Las Vegas, NV, USA
The contact owns a 2011 Dodge Avenger. The contact was driving 55 mph when the contact crashed into a pole. During the crash the seat belts did not restrain and the air bags did not deploy. The contact suffered a concussion. The vehicle was taken to a repair shop where the mechanic advised that during the crash the sensors were pulled in from the sub frame, causing the sensors not to receive any impact. The manufacturer was not made aware of the failure. The failure mileage was 9,000.
- Mountview, AR, USA
- Bloomfield, NM, USA