10.0
really awful- Crashes / Fires:
- 21 / 0
- Injuries / Deaths:
- 22 / 0
- Average Mileage:
- 37,829 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My driver side Headrest suddenly deployed while sitting at a red light. It struck me in the back of my head, this caused me to lurch forward and almost being hit by oncoming traffic. Dodge denied me replacement saying it was out of any warranty. They did not even look at it and told me it would cost me $850 to replace. No warning lights or signs that this was going to happen before it deployed. I still need to call my Insurance company to see what can be done.
- Wilmington, NC, USA
Was hit from the rear emd amd air bags did not deploy. Back bumper was totally destroyed amd brakes go out fast
- Kerman, CA, USA
Air Bags from Steering Wheel did not deploy in a at fault rear end accident. Driver suffered from neck and back injuries. Problem has not been inspected. No warning lamps.
- Independence , KY, USA
The contact owns a 2012 Dodge Avenger. The contact stated while 35 MPH, the passenger-??s side air bag deployed without incident or warning. The contact was not injured. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not yet repaired. The approximate failure mileage was 284,000.
- Stockton, CA, USA
The vehicles may experience loss of air bag and seat belt pretensioner deployment capability in certain crash events due to a shorting condition resulting in a negative voltage transient that travels to the occupant restraint controller via the front impact sensor wires. The occupant restraint controller (orc) may cause an illuminated airbag warning lamp due to an internal failure in the orc which may result in the inability to deploy active headrests (ahr) during certain rear-end crashes. I purchased this car 02/2017
- Tallahassee, FL, USA
The contact owns a 2012 Dodge Avenger. The contact stated that while driving at 65 mph, the frontal passenger's seat headrest deployed without warning. The vehicle was taken to an independent mechanic and the contact was informed to check for recalls on the vehicle. The vehicle was not subjected to a recall. The vehicle was taken to ferman Chrysler Jeep Dodge Ram ' wesley chapel (24314 fl-54, lutz, fl 33559) and the contact was provided an estimate for the repair of the vehicle. The contact declined the repair. Additionally, the driver's side headrest deployed while parked in the driveway. The contact referenced NHTSA campaign number: 17V640000 (seats, air bags) however, the VIN was not included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
- Tampa, FL, USA
Airbag issues have always been a problem and car was purchased brand new. Driver side head restraint is faulty again and repairs will cost 1100 to replace the entire head rest. Consumer stated airbag light came on within having the car for about a year.
- Virginia Beach, VA, USA
The contact owns a 2012 Dodge Avenger. While the contact's vehicle was stopped at a yield sign, it was rear ended by another vehicle traveling approximately 60 mph. The contact's vehicle was pushed into oncoming traffic. The contact stated that the seat belts never engaged and the air bags did not deploy. The contact was knocked unconscious and sustained a head contusion, concussion, neck sprain, and back injuries. The contact's daughter sustained minor injuries that did not require medical attention. The contact was taken to the hospital for medical treatment and underwent several brain scans. She was also currently experiencing minor seizures. A police report was filed. The vehicle was initially towed to the contact's home. The contact's insurance company had the vehicle towed to lithia Chrysler Jeep Dodge Ram of corpus christi (4313 S staples St, corpus christi, tx 78411, 361-288-2510) where it was kept for two months. The contact stated that the dealer performed an unknown recall repair regarding the active head restraint while the vehicle was in their possession. The contact's insurance company paid for all the repairs to the vehicle, but a leak was still present. The manufacturer was not notified of the failure. The cause of the failures was not determined. After reviewing the carfax report, the contact discovered that the vehicle was included in NHTSA campaign numbers: 17V640000 (seats, air bags) and 16V668000 (seat belts, air bags); however, she never received any notifications. The failure mileage was approximately 60,000.
- Corpus Christie, TX, USA
Vehicle was serviced for airbag recalls however the light stays on constantly. Not long after buying the vehicle, I would put use the turn signal and the windshield wipers would come on, they still do from time to time. I took it in for service at the dealer and they could not figure out the problem. Also, from time to time, the air conditioner button will not work. The only way to get it to work is to rapidly turn the knob from side to side. It has sometimes taken up to 5 minutes to get it to work.
- Modesto, CA, USA
Air bag light was coming on and off for drivers head rest air bag was taken in for that recall now same problem is happening again also have that awesome Dodge defect were the heater blows hot on drivers side and ice ice cold on passenger side these are pretty major defects witch Dodge has known about and should be held accountable
- Middleburg, FL, USA
Had recalls done on vehicle but dash light for airbags is on and stays on for last 3 years now
- Edwardsburg, MI, USA
Takata recall. The contact was a passenger in a 2012 Dodge Avenger. The contact was involved in a front end crash and the air bags deployed incorrectly, which injured the contact. Medical attention was received. The air bags were replaced from the original takata air bags. A police report was filed. The driver's insurance company towed the vehicle and declared it destroyed. The cause of the failure was unknown. The VIN and failure mileage were unknown. Consumer stated VIN updated, consumer was a passenger not the owner. Photos attached 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
- Pomona, CA, USA
Takata recall also heater core issue. Heat only blows on drivers side when set to heat and cold air blows on passenger side. Seems to be a known issue with Chrysler but they do not want to force a recall. Transmission also slams into gear when stopping and at times before acceleration. No dip stick to verify fluid level. Dealer states nothing wrong with it. They stated they flushed heater core and still have same issue. This happens driving in winter or summer on highway, city streets.
- Plainview, MN, USA
While sitting in the stationary vehicle the driver side active headrest deployed with out being in a collision.
- El Cajon, CA, USA
S61 airbag recall- I've had this issues fixed twice already and I still have the issue of the standing airbag light. I've been told as long as the light is on my airbag will not deploy in the cases of an accident. I was told numerous times that because the S61 recall was completed. I should be ok, but how can I be sure when the airbag light is still on. The first time I got this item fixed it took two weeks for the airbag light to come back on. The second time I got this issue fixed it took a month or so so for the airbag light to start coming back on intermittently. I'm spending a lot more time on the road now and the airbag light is on all the time now. I've taken it in for the third time, but to a different dealership. They refused to fix the the issue, because they weren't the ones who did the first two recalls. When I as for them to provide me with something in writing incase I get in a accident and my airbag doesn't deploy stating why they wouldn't fix it they agree to do so, but I have to pay out of pocket for the diagnosis and any repairs that would need to be completed. Im not sure if there are other people who have had issue with this type of recall, just hoping someone can look it to it.
- Miramar, FL, USA
Takata recall" I have experienced problems with the alternator 3 times, this vehicle is a 2012 Dodge Avenger, the mileage that I started receiving problems were probaly 67,000 and 80,000. I have replaced the alternator 3 times, 2 times in the last 2 years. The problem started when the engine light alerted me there was a problem I then took the car to get it checked and they said that the charging system was not charging the alternator properly, then it resulted in battery issues draining the battery, if I turned my lights or wipers on or anything electrical the problem was worse. Then the car stalled on the interstate, from there I was towed to a car max. There they charged me for the labor on the alternator because I had an exttended warranty at the time of this particular failure. The next incident I had to get the battery replaced and it was the alternator again after I replaced the battery. Took the car to replace again another alternator failure. I was driving every time I experience problems. See also 11081233
- Huntsville, AL, USA
Vehicle in total loss accident - struck by vehicle in accident on the driver's side near the door - dublin oh police dept incident # 18000499 - no air bags deployed.
- Columbus, OH, USA
My electrical stability light and air bag light come on daily now for 1 week while driving. My interior lights flicker and my check engine light is on but not registering. The recalls and my VIN is not listed
- Kansas City, MO, USA
Officially written complaint regarding unreasonable delay by dealership to repair recalled part. First notice was issued over a year ago, have not been contacted by dealership to repair the airbag. In mean time have received 2nd recall for seatbelt malfunction.
- Topeka, KS, USA
- Dothan, AL, USA