10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 66,378 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2013 Dodge Avenger. The contact stated that while the vehicle was parked, the passenger's side headrest deployed aggressively, striking the passenger in the head. The passenger did not receive medical attention. The contact stated that the plastic inside the headrest bent the bar, causing the headrest to deploy. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,600.
- Tucson, AZ, USA
The contact's cousin owns a 2013 Dodge Avenger. The contact stated while she was sitting in the front passenger-??s side seat, the headrest air bag was deployed independently. The contact stated no warning light was illuminated. The contact sustained a concussion and a cervical sprain and sought medical attention the following day. No Police report was filed. The contact continued driving to the destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was unknown.
- Ponca City, OK, USA
The Contact owns a 2013 Dodge Avenger. The contact stated while driving approximately 25-30 mph, the driver-??s side head restraint was inadvertently deployed. There was no warning light illuminated before or after the deployment of the head restraint. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 50,230.
- Bowling Green, KY, USA
The contact owns a 2013 Dodge Avenger. The contact stated that after the vehicle had been parked, she noticed that the headrest had inadvertently deployed without impact. The contact attempted to put the headrest back together however, she noticed that the headrest was fractured and detached internally making it unable to be reattached. The contact had not contacted the dealer. The manufacturer was not made aware of the issue. The approximate failure mileage was 47,083.
- Corpus Christi, TX, USA
The contact owns a 2013 Dodge Avenger. The contact stated that the plastic pin on the driver's side front head rest was detached. The vehicle was taken to leith Chrysler Dodge Jeep Ram (5310 rolesville rd, wendell, nc 27591), and the contact was informed that the pin fractured. The contact stated that the part was ordered for the replacement due to a defect in the manufacturing process. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 91,000.
- Raleigh Nc 27604, SC, USA
The contact owns a 2013 Dodge Avenger. While driving 10 mph, the passenger side head restraint popped opened and struck the occupant in the head without warning. There were no warning indicators illuminat or injuries. The contact called louisville Chrysler Dodge Jeep Ram (5311 dixie hwy, louisville, ky 40216, (502) 410-2413), but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 200,000.
- Louisville, KY, USA
The contact owns a 2013 Dodge Avenger. The contact stated that while driving at 35 mph, the passenger side head rest imploded randomly into the passengers head without impact. The air bag warning indicator light was illuminated. The passenger sustained ligament, neck, and head injuries that required medical attention. There was no police report filed. The vehicle was towed to dick hannah Dodge 3517 ne auto mall dr, vancouver, wa 98662 (360) 342-9518 but was not diagnosed or repaired. The manufacturer was contacted who provided case number 34438330 however, no further assistance was provided. The failure mileage was approximately 110,000. The VIN was unknown. The consumer submitted photos of the defect.
- Vancouver, WA, USA
The contact owns a 2013 Dodge Avenger. While driving at any speed, the front driver's side headrest beeped and the headrest indicator illuminated. The vehicle was taken to dallas Dodge Chrysler Jeep Ram (214-327-9361, located at 11550 lyndon B johnson fwy, dallas, tx 75238) where it was diagnosed that the driver's side headrest sensor was faulty and the headrest needed to be replaced. The manufacturer was not notified. The vehicle was not repaired. The failure mileage was approximately 130,000.
- Dallas, TX, USA
The contact owns a 2013 Dodge Avenger. While driving unknown speeds, the passenger side headrest exploded without warning or impact. There were no injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 43,000.
- Enterprise, AL, USA
Airbag in seat headrest deployed while vehicle was parked for no reason.
- Mesquite , TX, USA
The contact owns a 2013 Dodge Avenger. While driving 55 mph, the instrument panel light started to flicker and the air bag light remained illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the driver side head rest sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,000. Updated 06/14/16
- Brooklyn, NY, USA
2013 Dodge Avenger. Consumer writes in regards to vehicle head rest issues. The consumer stated in the midst of driving, the driver's head rest opened up and hit him in the back of the head causing his head to go forward.
- Wesley Chapel, FL, USA
- Palm Bay, FL, USA