10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On the passenger & drivers side doors the sheet metal surrounding the bottom hinges is cracking, with the cracks beconing increasingly worse with time. The passenger door began to open about 3 mos. Ago with the sound like that of a coke can being folded midway on the cylinder, then being folded back & forth. Upon inspection, I noted a small crack on the sheet metal that the hinge is bolted to. Today the crack extends above & below the top & bottom of the hinge approx 1/2 inch. The drivers side door started making the "coke-can" sound roughly a week ago; and has a crack slightly longer than the hinge is high. After reading reports of people having their hinges disconnect from their Caravan due to what I regard as an apparent fatigue failure, I am concerned.
- Malden, MA, USA
Consumer states that with no warning the two front doors is falling off the hinges and it will be hard to open for the consumer to enter or exit the vehicle. Dealer notified
- Lynchburg, VA, USA
Passengers side door was defective, and at bottom of door panel, has separated. Also, drivers side door will not unlock from outside, can only unlock it from inside. Sometimes passengers door will not stay closed. Consumer states that the passengers door is totally dislocated at the bottom hinge and will not stay fastened, it sometimes will open while vehicle is in motion, drivers side door will not open from the outside.
- Sacremento], CA, USA
Both the driver and passenger doors have broken away from the hinges. We contacted the dealer and their reply was that the wind probably blew back the doors and broke the hinges. How can this happen to both doors in exactly the same spot. We have had to replace the transmission twice, once a year after we bought the car, and another about a year or so ago.
- Kansas City, MO, USA
Welding that holds door hinges to the frame of vehicle cracked and could possibly disconnect from vehicle. Dealership has examined problem, and informed consumer the process for repairing the hinges will involve dealing with wires under dash because sensors for air bags run through that area. Please provide any additional information/attachments.
- Philadelphia, PA, USA
Driver's door is falling off the hinges due to cracking which is causing door to sag.
- Centreville, VA, USA
Driver's door has prematurely separated from the hinges, cause unknown. As a result the door could open while driving, creating a potentially dangerous situation.
- Baltimore, MD, USA
Sliding door on the passenger side is coming off the tracks when opening the door.
- Laurel, MD, USA
The door on the driver's side is coming apart from the frame. A post and hinge is split real badly. The door is not able to be opened. The problem has not been reported to the dealer at this time.
- Roseville, MI, USA
The door frame is tearing at the hinges from the inside out.
- Westland, MI, USA
The consumer experienced problems with door hinge assembly. The consumer stated that door hinge is cracked. This complies with recall number 95I001005.
- Cumberland, MD, USA
Failure on the sliding door, the sliding door came off the hinge, causing injuries to the occupant.
- Oak Ridge, NJ, USA
- Anaheim, CA, USA