10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 18,273 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
1996 Dodge Caravan - ridiculous....almost every puddle makes belt slip off and power steering becomes dangerous. This is the 14th time since I have owned the car. Should have a recall on all of these vans or a reimbursement plan for this or better yet.... a free final fix!!!!!!
- Media, PA, USA
The problem is with the serpentine belt. It can slip off. When it does, you power steering goes (safety) and your car can overheat within minutes. You are stranded. Putting the belt yourself is not easy, even with the diagram (thank goodness they have the diagram under the hood for other mechanics, do it yourselfers) there is a service bulletin, but not a recall. I think they put on a bracket which will help keep the belt on track in case of wet weather.
- Sudbury, MA, USA
Consumer states while driving the vehicle without warning the vehicle would lose power when it rains. Consumer states the steering wheel would lock up.
- Alton, OH, USA
When driving through a rain puddle you serpentine belt, that connects engine to the coolant fan etc., failed, resulting in loss of steering.contacted dealer. This problem occurred 4 times.
- Oklahoma City, OK, USA
Failure of the 'clock spring' can prevent air bag deployment or even cause the steering wheel column to bind, rendering it inoperable. Even though this is clearly a safety defect, Chrysler refused to repair at no cost as per federal law.
- Houston, TX, USA
While driving and without warning the vehicle lost power steering. Dealer has been contacted.
- Johns Town, OH, USA
Steering problems experienced.
- Plymouth, MA, USA
When driving vehicle through a puddle and getting wet the steering becomes difficult to handle. Dealer cannot fix.
- Greenboro, SC, USA
Consumer has had steering replaced on Dec. 1996 at 4-5 thousand miles. Currently, the steering is going bad again, replaced at marroony Dodge 21151 nw 2cd ave. Miami fl. 33169. Gas tanks are plastic.
- Miramar, FL, USA
Owner states while drivng vehicle crashed into a snow bank at 5mph, causing front bumper damage, owner questions the safety of this vehicle in an impact.
- Terre Haute, IN, USA
- Mason, OH, USA