10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Electrical component failures have resulted in five visits, four repairs - counting this current incident. Warranty issues have prevented immediate repair, even though we hold an extended gold warranty. Dealer claims clockspring involvement - customer claims operation perfect without for several months. Customer left clockspring unrepaired due to warranty issue, since, a possible recall is under review. Customer refuses payment for repair. Dodge is unresponsive. Dealer is unresponsive. Lawsuit will be pursued.
- Lexington, KY, USA
Replacement of failed bulb caused abrasions to hand access door is too small, and a wiring harness obstructs access to light socket. Two bulbs shattered. Dealer had to disassemble battery and electrical bus to access the light socket, 30 min labor, $45 cost. Difficulty of replacement discourages safe maintenance of lighting, and cuts your hands.
- Naperville, IL, USA
Van caught fire while parked in front of house. Not driven for two&one half days.
- Lancater, PA, USA
- Capital Hieghts, MD, USA