10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 23,333 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Vehicle was manufactured with a handicap ramp. Vehicle was involved in a side impact accident which caused the lift to fall and hit the driver in the jaw breaking it. The driver also sustained injuries to the shoulder and neck. The ramp has no safety lock feature which could have prevented injuries.
- Capital Heights, MD, USA
I own a handicap adapted van which I feel is very unsafe for me and my children..this van has been in for repairs (at least) 3 times for the same problem..(when filed with gasoline, it bucks, hestittaes and stalls out, last time on top of the railroad tracks(I was scared to death), each time my van is in for repairs as welli have no transportation as I can only drive my specially adapted van and aslo each time I have trouble with the van and it has to be towed for repairs..I'm also in a jami can't be driving a van that could break up on me(I can;T walk..I can't take a cab) my van came back with a new fueltank and fuel line last Thursday and today ride-away Corp had to pick it up again..for repairs to the specially adapted"emergency parking brake, which I've not had now since last Friday) and also since the "repaired" van has been returned to me the kneeler(special suspension floor) has been "bouncing" when the ramp is deployed as well as making a "barking" sound..this van has only (now) a little over 8 miles on it, and I feel this van is very unsafe and I'm very nervous and apprehensive each time me and my 2 children have to use it...I have tried to be patient and have tried "working" with the companies, but it just appears to be one problem after another with this van..also I'd like to add another point that I feel deserves some time..when I originally purchased this van in 2/98 ride_away Corp in East hartford or New Hampshire(the headquarters) were the "middleman" so to speak, it was thru them that the van was purchased..the money was paid immediately cuz braun in Indiana wouldn't send the van until they had their money..it was "faxed" to them and we were expecting the van in a matter of at the most 10days(as it had to be flat bedded to ct) the van didn't arrive until 6 weeks later(after braun chrsler had their money) why did my van have to sit there up in winamac Indiana for an extra 6 week..could it be that they were having a problem even way back then?wh.
- Norwich, CT, USA
- Greenville, SC, USA