10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 5 / 1
- Average Mileage:
- 20,903 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owned a 1998 Dodge Caravan. While driving approximately 30 mph, the contact's vehicle crashed into a second vehicle. The front end was severely damaged. The driver's side air bag did not deploy. The passenger side air bag deployed although no passenger was present in the vehicle. The vehicle was destroyed and towed. The driver sustained a head laceration above the right eye, a concussion, a bruised heart and lung, left knee laceration, and chest bruises from the seat belts. Also, both wrists and elbows were injured. A police report was filed. The local dealer and manufacturer were not notified. The VIN was not available. The failure mileage was 135,000.
- Zanesville, OH, USA
The indicator lamp air bag is on continuously. I drive a vehicle all the time, and my trip 50% highway and 50% city.
- Rochester, NY, USA
The contact owns a 1998 Dodge Caravan. While driving approximately 25 mph, the driver and passenger side air bags deployed independently. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 55,000.
- Richwood, NY, USA
Horn stopped working. Horn fuse is good. Air bag warning light came on and has stayed on.
- Chicago, IL, USA
I purchased a used 1998 Dodge Caravan van at westside Dodge 1672 cassat ave jacksonville fl 32210 and was told by the salesman that the airbag light was suppose to stay lit and the A/C lights were supposed to be blinking. When I found the owners manual the day after I purchased the van I read that the`airbag light is suppose to go off in 8 seconds after the car is started and I also read that when the A/C lights are flashing the A/C needs to be serviced. I advised the salesman and was told to bring the van back to the dealership when I did they tried to charge me $119 to check the airbag and $49.95 to check the airconditioning. I refused to sign any consent and tried to speak with the used car sales manager and was told "we only sell junk cars to the public as a courtesy", and than he hung up on me. I also found another complaint from another customer of this dealership who bought a new car and had the same exact air bag problem and to this date it has not been resolved. Please help me get this resolved, I am driving a vehicle that is unsafe to drive and has no air conditioning.
- Jacksonville, FL, USA
Clock spring went out with 113,000 on vehicle. Was replaced by dealer at no charge in about an hours time.
- Carbon Hill, AL, USA
NHTSA recall 04V480000 on the air bag clockspring. After having the clockspring assembly replaced, the cruise control light appeared on the dashboard. The cruise control was inoperative. The vehicle was taken to the dealer for inspection. The cause has not been determined at this time.
- Apple Valley, CA, USA
This vehicle has multiply problems. Consumer noticed that the air bag light appeared on the dashboard and remained on. When pressing the horn it failed to come on its own. Also, smoke was coming from the steering column. The smoke extinguished itself out. No injuries reported. Hazard lights failed to come on. Drove vehicle to the dealer for inspection, and mechanic determined that the horn assembly and air bags were separated problems, and the steering column was okay. No determination on the hazard lights was made. Consumer informed the mechanic that this problem occurred on numerous occasions, and had not been resolved.
- Los Angeles, CA, USA
Consumer stated that Dodge will not repair the vehicle which was under recall 04V480000. Vehicle had over 70,000 miles on it. Consumer believed that vehicle should be repaired as stated for the ones with less than 70, 000 miles. Consumer contacted the manufacturer, and was told that he would have to pay to have the vehicle repaired.
- Tulsa, OK, USA
The consumer took the vehicle in for the recall on the clock spring. However, when he arrived he was told the part was not available. The consumer called the day before and was told that the part was in stock.
- Novi, MI, USA
When the consumer applied brakes, the pedal went to the floor. The consumer was unable to maintain control of the vehicle and skidded into embankment and flipped twice. The driver 's side air bag did not deploy, but the passenger side air did deploy. The driver was dead on arrival. The insurance company towed totaled the vehicle. Please fill in additional information.
- San Luis Obispo, CA, USA
Air bag light was on, the horn did not work, and cruise control malfunctioned. Recall 02V950000 concerning clock spring failure was issued.
- San Antonio, TX, USA
After starting the vehicle, the air bag light illuminated. The horn and cruise control failed to work intermittently. The dealership was notified, but did not resolve the problem.
- Tucson, AZ, USA
On several occasions my 1998 Dodge Caravan would stall when starting up, it has a reoccuring airbag light, cruise control misfunctioning and horn stalling issues. I currently had to take it to chyristler for repairs. I was told from the manufacturer that there was a recall on the Dodge Caravan 1996-1998 re:clockspring. My veh. Was not listed with this recall and I'm concerned that I am experiencing the same problems as the Dodge Caravan that have been recalled. The air bag light appear on the dashboard and remain on. The vehicle was taken to the dealer for inspection. The mechanic replaced the clockspring.
- Madison, AL, USA
After starting the vehicle air bag light illuminated, and the horn became disabled. Dealership was notified, but did not resolve the problem.
- Englewood, CO, USA
When driving at an undetermined speed air bag warning light appeared on the dashboard consumer informed the dealership about this issue. However, the mechanic was unable to duplicate the problem.
- Lebanon, OR, USA
While driving consumer lost the horn, cruise control, and air bag light appeared on the dashboard. Dealer determined clock spring failure.
- Elmira, NY, USA
My 1998 Dodge Caravan has a failed clockspring, which has caused the airbag light to stay on and the horn and cruise control to not work. I understand that my van is not in the original recall for the clockspring because of the manufacture date, which is to late. The bill for the repairs is approx $210 (currently at the dealship). Please include all 1998 Caravan in the recall.
- Canton, MI, USA
Emergency brakes inoperable, airbag light turns on, horn does not work, hard time removing key from ignition and I can go from "P" to "R" or "D" without pressing on the brakes (even if there is no key in the ignition).
- Anaheim, CA, USA
- Red House, WV, USA