10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
77,700 miles

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problem #1

Jan 202014

Caravan 6-cyl

  • 77,700 miles
Preparing to exit a parking lot, the gear shift was accidentally caught by my sleeve and pulled down to the "drive" position. The vehicle was not running, but it began to move forward. Being on somewhat of a slope, the vehicle pulled onto a busy street. I grabbed the wheel to turn the van away from traffic, but it hit and scraped against a high curb, flattening 2 tires, damaging the wheels/rims of those tires, bending a strut and other damage to the suspension (I got a repair estimate from Firestone, which totaled over $1,900). I didn't think it was possible for the gear shift to move without having my foot on the brake, but move it did and so did the van. Other than being frightened and shaken, we were fortunate that no physical injuries occurred. However, had I not had that split second reaction to turn the steering wheel, there would have been a very bad collision with at least two vehicles driving down the busy street. Wondering why the gear shift was able to move without the car running and without my foot on the brake, I did some research and found that Chrysler knows about this grievous omission and did not want to spend the extra $9 per van to install a brake shift interlock. I'm incredulous! I intend to write to Chrysler in hopes of being reimbursed for the damages sustained to my vehicle, but first wanted to report this incident to the appropriate Agency.

- Gretna, LA, USA