9.0
really awful- Typical Repair Cost:
- No data
- Average Mileage:
- 55,250 miles
- Total Complaints:
- 2 complaints
Most common solutions:
- not sure (1 reports)
- replaced steering rack and pump (1 reports)
This problem may be covered under warranty. Ask your Dodge dealer.
The van is 3 years old, and has had the tough steering issue from the 6 month mark. I brought it to the dealer 4 times for same issue. Never found it till now! That's because the steering locked up and the serpentine belt SNAPPED while I was driving and I nearly crashed! They claim that had nothing to do with my steering issue. NOW they somehow found the cause, the steering rack and pump. Hmm.... that's covered under my extended warranty.
I do NOT trust Dodge and will not buy another product from them. I have multiple issues with this van, this is only entry #1!
- Michelle M., Dracut, MA, US
I was driving and all of a sudden there was a snap then a burning rubber smell then the next thing you know i couldn't even turn the steering wheel and within a hr my battery was dead and i was stalled it wouldn't do anything.
- kookiesmama1980, Racine, WI, US