2005 Dodge Caravan received engine coolant daring/flush/refill by an authorized Chrysler/Jeep/Dodge dealer (cutrone's, moon township, pa 15108) on 1/10/08. Five days later the hose on the outlet tubing coming through the firewall from the heater core came off of the tubing, causing the rapid loss of all the engine coolant. The dealer claims that they did not touch this hose during the engine coolant replacement on 1/10. They claim that it is just a coincidence that the hose came off five days after they serviced the vehicle. They also claim that it is just a coincidence that the clamp that holds the hose in place was found to be about 4 inches further back from the connection end of the hose than it was supposed to be in order to effectively clamp it onto the tubing. Even though the clamp was firmly compressing the hose in the wrong position that it was found after the incident, the dealer maintains that it must have happened by itself, or by someone who serviced the vehicle before them. As the vehicle was originally purchased with 5 year / 100,000 mile engine coolant, the coolant system had never ever been serviced before 1/10/08. This was the first engine coolant service, followed by the first spontaneous detachment of an engine coolant hose. Since the dealer is absolutely certain that the problem was not caused by the service procedure, then the problem had to be caused by some kind of defective condition that is inherent to the hose, tubing, and/or clamp that Chrysler/Dodge uses on the 2005 Caravan. The rapid loss of engine coolant is a potentially dangerous, unsafe, and life-threatening event. This incident should be thoroughly investigated, because most of these types of vehicles carry young children who could be seriously injured or killed if the engine coolant is rapidly lost under certain traffic, weather, or roadway conditions.

- Coraopolis, PA, USA