3.3
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 40,333 miles
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The contact owns a 2007 Dodge Caravan SXT equipped with Bridgestone turanza el 42 tires, line size P215/65/16, dot number 7X6vct20807. The contact stated that the tread belt on all four tires was severely dry rotted. The vehicle was taken to a tire center and the four tires were replaced with a different brand of tires. The failure mileage was approximately 22,000.
- Kenosha, WI, USA
These tires (Bridgestone turanza EL42 ? 215/65R16) were oem on my 2007 Dodge Caravan with a Firestone/Bridgestone warranty. At 10,000 miles I noticed a pull to the right. I purchased a lifetime alignment and rotated the tires at B/F. after another 1300 miles, the pull was a harder right. F/B checked the alignment, stating it was good and told me this was a "belt" issue....put the "bad" tires to the rear and ordered two oem tires. I am awaiting 2 new tires of the same oem (one to be warranted the other self pay). The F/B store, where I purchased the lifetime alignment, tells me you can check a belt problem by cross rotating the tires. Until that test is completed, they cannot consider replacing a damaged tire under the warranty. Both tires are under the 12 month-2/32 depth warranty provided with my new car. I think F/B should cover the warranty on both damaged tires without any need to test for a belt issue. Either the "bad" belt damaged 2 tires or an improper alignment damaged 2 tires. After reading numerous reviews abt this particular tire on www.NHTSA and www.tirerack.com, I do not want to pay a dime for a turanza EL42 replacement tire. Reviews of these tires on BMW's, Acura's, and Dodge/Chrysler products show numerous problems from blow-outs, poor tread wear, flat spots, cupping, and belt issues. Addendum: While the original F/B store (who initially aligned and rotated my tires) will not consider honoring the tire warranty, I did find another F/B store in my area (20 miles away instead of just 4 miles away) who will replace the 2 worn tires without question and under the warranty. I will speak with the district manager of F/B about both local stores and the good and bad behaviors of each store manager.
- Brentwood, TN, USA
- Stafford, TX, USA