Bought my 2012 Dodge Challenger brand new in Dec of 2012. There were problems early on with airbag light coming on all the time. I took the car to dealer about six times before they finally replaced wiring harness for airbags.
No major problems after this until Jan of 2015, at this time low tire pressure light was on all the time, checked tire pressure and it was fine. About two weeks later, in early Feb of 2015, traction control and ABS lights started staying on all the time, felt a friction at times when I stepped on the brake. I had my Mechanic look at my brakes, he could not find anything wrong, said it may be a sensor. I was really concerned about this and was actually scared to drive the car, I would not drive on the highway and still won't. I am concerned about total system failure.
I did some research into the problem, found out about the recall for alternator failure. I called the Chrysler Corp and inquired as to what they were going to do about this situation. Gentleman there said I should take my Challenger to local dealer and that they would put a "stop gap" alternator on until they had a final fix. So I went the Dodge dealer the next day, talked with the service writer. She took down my information, then said that if they ran the test and found that the problem was not with the alternator they would charge me over One Hundred dollars!
How is this fair??? There is a known problem requiring a recall, they should waive this fee!!! I am so angry with this and will never buy Chrysler products again!! On top of that, if the car needs to be towed in for this, it's on the customer!! No rental car is given either! Chrysler Corp,FIX THIS PROBLEM!!!!!!
Bought my 2012 Dodge Challenger brand new in Dec of 2012. There were problems early on with airbag light coming on all the time. I took the car to dealer about six times before they finally replaced wiring harness for airbags.
No major problems after this until Jan of 2015, at this time low tire pressure light was on all the time, checked tire pressure and it was fine. About two weeks later, in early Feb of 2015, traction control and ABS lights started staying on all the time, felt a friction at times when I stepped on the brake. I had my Mechanic look at my brakes, he could not find anything wrong, said it may be a sensor. I was really concerned about this and was actually scared to drive the car, I would not drive on the highway and still won't. I am concerned about total system failure.
I did some research into the problem, found out about the recall for alternator failure. I called the Chrysler Corp and inquired as to what they were going to do about this situation. Gentleman there said I should take my Challenger to local dealer and that they would put a "stop gap" alternator on until they had a final fix. So I went the Dodge dealer the next day, talked with the service writer. She took down my information, then said that if they ran the test and found that the problem was not with the alternator they would charge me over One Hundred dollars!
How is this fair??? There is a known problem requiring a recall, they should waive this fee!!! I am so angry with this and will never buy Chrysler products again!! On top of that, if the car needs to be towed in for this, it's on the customer!! No rental car is given either! Chrysler Corp,FIX THIS PROBLEM!!!!!!
- Michael S., Lumberton, NC, US