10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,660 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Mar 042020

Challenger

  • 34,300 miles
The passenger seat in this car started shedding bearing components while under warranty. Dealer was informed, but explained that the seat was functioning and adjustable and so no repair was done. Later, just after the warranty expired, the seat failed to latch properly and is loose because the bearings on seat track have failed to stay in place. The seat is no longer safe to sit in and does not adjust or latch properly. The seat track is an expensive repair and the part is not in stock from local dealer and is back ordered. They are not certain when they can find a replacement. The passenger seat is not safe for an occupant unless repairs are made. This should be a recall issue as it is a safety problem. The dealer will not repair it because it is out of warranty and parts are not available.

- Punta Gorda, FL, USA

problem #4

Feb 042019

Challenger

  • 75,000 miles
A few months ago I noticed the passenger seat would shake while car was in motion and any speed. Then suddenly the seat started having trouble sliding back and forth when trying to gain access to the rear seat. Then the seat stopped locking in place and my husband often complained that he was feeling the seat slide back and forth. Then finally, about 3 weeks ago durning a rain storm on the way to work just about to merge onto the highway when traffic suddenly stopped, I was unable to stop stopping time and I had a minor fender bender (10mph or less). The small impact made the passenger seat move all the way forward, the seatbelt managed to dig into the seat possible stopping the seat from going even further but then again the seat might have just ran out of track. Whatever the case might have been, I can't image the injuries this might have caused if I had a passenger sitting in this seat they possibly would have face planted on the dashboard or much worse. My Challenger is currently in the shop for a non functioning passenger seat I hope they fix the seat because I honestly don't feel comfortable have anyone sit in the seat.

- Long Beach, CA, USA

problem #3

Nov 012018

Challenger

  • 34,000 miles
The contact owns a 2014 Dodge Challenger. The contact stated that the front passenger seat would not remain secure, causing the occupant to slide forward when stopping the vehicle. The vehicle was not diagnosed or repaired. The local dealer gwinnett Chrysler Dodge (5054 hwy 78 East, stone mountain, ga) was notified of the failure. The manufacturer was not notified. The failure mileage was 34,000.

- Lathonia, GA, USA

problem #2

Sep 052018

Challenger

  • 65,000 miles
Seat do not lock into place when taken to the dealership I was told that it was very common on that car lots of people had the same issue. Seat slides back in forth and is a safety issue especially if you were involved in a accident.

- Fort Worth, TX, USA

problem #1

Jun 262017

Challenger

  • 65,000 miles
The contact owns a 2014 Dodge Challenger. While the contact was adjusting the front passenger seat to move the track back and forth, the parts fractured and the seat failed to secure back on the track. The dealer (Chrysler in ottawa, 510 E norris dr, ottawa, il 61350, (866) 374-5828) indicated that the seat track needed to be replaced. The manufacturer provided no recall solution other than the part being replaced by a dealer. The approximate failure mileage was 65,000.

- Marseilles, IL, USA