10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 23,166 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2015 Dodge Challenger. While driving, the steering wheel seized without warning. The contact quickly activated the hazard lights and shut the vehicle off and back on to reset the computer. The vehicle was taken to South Chicago Dodge Chrysler Jeep (7340 S western ave, Chicago, il 60636, (773) 476-7800) where it was diagnosed that the steering column needed to be replaced. The dealer indicated that there was no warranty or recall for the failure. The manufacturer was notified of the failure. The VIN and failure mileage were not available.
- Chicago, IL, USA
The steering column starting making a low pitched whining sound for the past 4 months. The car was stopped and parked and the warning came on about the servicing the power steering and now the car has no power steering. Codes: U11E8-00- & U0001-00- and the car is now 1500 miles beyond the warranty. We are going to push to the get this fixed under warranty but at 37K miles this shouldn't happen, and after researching online this apparently is a common problem with the power steering module located on the the rack and pinon and the whole thing will have to be replaced. This should definitely be a recall as this is a major safety hazard.
- Trinity, NC, USA
I was making a left hand turn on a 4 lane city street and hit a pot hole after hitting the pot hole my steering wheel began to shake. I pulled into a parking lot and noticed my front passenger tire was bowed out and the car could no longer be driven. After having a tow truck come to the scene I was told the steering knuckle had broken in half and the wheel almost completely detached.
- Royal Oak, MI, USA
The contact owns a 2015 Dodge Challenger. While driving approximately 35 mph, the steering wheel seized and caused the contact to crash into a curb. The vehicle was towed to the dealer on several occasions where it was repaired, but the repaired parts were unknown. When the contact retrieved the vehicle, the failure recurred intermittently. The vehicle was towed back to the dealer. In addition, the brakes failed to respond. The contact mentioned that the vehicle could no longer be driven due to the failure becoming worse. The approximate failure mileage was 13,000.
- Wando, SC, USA
The contact owns a 2015 Dodge Challenger. While driving 45 mph, the steering wheel seized. The vehicle was taken to a dealer where it was diagnosed that the power steering shaft needed to be replaced, but the part was not available. The contact waited until the vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 9,102. MA 10/6 updated 11/29/2017
- Empire, AL, USA
- Wooster, OH, USA