10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 4,327 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
In November and December of 2017 and again in January 2018 and series of power-train gear changing while driving occurred while on interstate I-20 and 285 and 85 and generally around town which caused to have to pull over and call a tow truck or park until the issue would stop. The vehicles was taken to don jackson and landmark and liithia springs Chrysler Jeep and no one to this point has repaired it. This continues to cause me to have to pull over on the side of the road becomes the car begins to change gears with no reason at all at high speeds. On 4-27-19 don jackson Chrysler performed a recall and work on the computer and since then my car cruise control comes on and goes off when ever wnats to as well the radio and dash display flickers. The cruise control is alarming because I am driving at low speeds on the roads and car suddenly speeds up with out my depressing the or increasing the gas pedal. I took the vehicle back to the dealer and they told me I could not see the technician until May 10, 2019. This matter all together points to a life safety issue and I would ask and hope your organization could send a engineer and access this vehicle. The deals have said to me while the car the was new that they would not provide a loaner of go to any expense to solve the issues. Please advise
- Atlanta, GA, USA
Brakes have worn into rotor within last 3 days. Recall issued for cruise control. Both seriously dangerous issues. Car basically unsafe to drive. Dealer won't let make appointment until mid November. Car has less than 12,000 miles.
- Medford, OR, USA
- D'iberville, MS, USA