The contact owns a 2018 Dodge Challenger. While the contact's son was driving at an unknown speed, the vehicle suddenly stalled. The vehicle was unable to restart and was towed to island Chrysler Dodge Ram (located at 1239 hyland blvd, staten island, NY 10305, 718-667-8989). The dealer diagnosed that the transmission and rear differential needed to be replaced. The vehicle was repaired. After leaving the dealer, while driving, several warning indicators illuminated on the instrument panel. The contact returned the vehicle to the dealer where it was diagnosed that the axle, ignition coil, spark plugs, anti-lock brakes, and stabilizer bar needed to be replaced. The dealer repaired the vehicle, but the failure continued. The manufacturer was contacted and advised the contact to call the national center for dispute settlement for further assistance. The contact called the national center for dispute settlement and was provided case number: 32195089ny. The approximate failure mileage was 24,000.

- Staten Island, NY, USA