10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 29,533 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2019 Dodge Challenger. The contact stated that while driving at an undisclosed speed, there was an abnormal sound when the steering wheel was turned. The instrument panel would also get very hot. Additionally, the contact inspected the vehicle and noticed that the driver-??s and passenger-??s side tires were worn due to steering knuckle, causing tire damage. The dealer was made aware of the failure but informed the contact that the VIN was not under recalls. The dealer diagnosed that the instrument panel overheated and burnt the connecting wires. The instrument panel was replaced. The manufacturer was made aware of the failure. The contact was relating the failure to NHTSA Campaign Number: 19V758000 (Service Brakes, Tires, Wheels). The failure mileage was 40,000.
- Midvale, UT, USA
My tire suffered a major crack on the train to the sidewall on June 13, 2020 I called russell westbrook Dodge in van nuys to purchase a tire since this was an emergency they told me I had to wait three days because of ordering delays, so I had no other choice to buy another tire at another tire shop this tire was 305 3020 the standard stock tires are 305 35 20. I was unable physically to take my old tire with me since I came from a trip and my trunk and interior had luggage. I went to russell westbrook Dodge on June 19, 2020 with this concern and ask them at the very least to refill my tire with nitrogen which I paid $500 for and asked to check for my tire pressure on all my tires, both of these requests were denied I feel unsafe driving this car. I asked the service director of russell westbrook Dodge in van nuys to write a service docket detailing my situation and his denial to check my tire pressure and to fill my tires with nitrogen, as well as a potential alignment he declined all of these request and banned me from servicing my car, I feel very overwhelmed for my safety and for the safety of others because of this negligence brought by russell westbrook Dodge. I reached out to perelli tires llc and they declined to help me because I was an able to have the tire with me for inspection, if I had space in my truck I would've taken my tire. On another matter I contacted fca Dodge regarding steering clicking noise coming from my car when turning our parking the car between zero and 3 miles per.
- Los Angeles, CA, USA
- Bastrop, LA, USA