10.0
really awful- Crashes / Fires:
- 5 / 38
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 51,297 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2011 Dodge Charger. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
- Marshall, TX, USA
As I was driving down the road the belt started whining and my battery light came on as well as all other dash electrical and the electrical shut down. No power to car. Shop has confirmed a bad alternator. This is an AWD Charger-there was not an option for a 2011 AWD in the drop downs above.
- Peyton, CO, USA
Car completely lost power while approaching red light a red light. First radio stop working, turned completely off, wouldn't come on. Then lost control and all power to vehicle.
- Jacksonville, FL, USA
Bought 2011 Charger in July, 2014. On October 22nd, I noticed a funny smell, but could not locate. On October 24, my car started making a whining sound that got louder over next 3 miles. I pulled over to a parking lot, notice smoke coming from under hood. I lift hood and see oil leaking out of timing chain cover onto alternator. My car shut off, won't start, and battery saver mode light flashing, gauges acting weird, and lights dimming. After about 15 minutes, I started car to get home with it, drove maybe 2 miles and car started to melt down including wipers coming on, radio on and off, door buzzers coming on, instrument panel light on and off, lights flashing, air bag warnings, etc. This continued for next couple miles until a complete shut down right at the railroad tracks! I barely got out of lane. After about 10 minutes, I got car to start and made it over the tracks to a parking lot. My husband came, called Dodge dealership, they sent tow truck that took it to dealership. Service manager called us 5 days later, said it was alternator and they would fix for $850. My husband said no, we're not paying because of recall issued on October 8th, that they needed to repair for free with better quality parts, and that I needed a rental until my car was fixed, or they could by my car back because we don't feel safe in it. Service manager denied recall, said it was media hype, and that he would have sales manager call us. We did not hear back from Dodge service department until February 10, 2015, when they informed rental company they were not paying bill for my rental for last 4 months, even though my car still not fixed and in same parking space at dealership it's been in since Oct. 24. I called and made report to Chrysler Corp. And now is a case under special investigations, which was supposed to be settled in 2 business days. Still waiting! shameful!
- Talking Rock, GA, USA
The contact owns a 2011 Dodge Charger. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure.
- Seal Beach, CA, USA
The contact owns a 2011 Dodge Charger. The contact stated that the vehicle failed to start and restarted after recharging the battery. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was unavailable.
- Pinebrook, FL, USA
Alternator failure, complete engine/steering shut down, burning smell-while on highway. Car totally inoperable afterwards.
- Rio Rico, AZ, USA
The contact owns a 2011 Dodge Charger. The contact received a notification for NHTSA campaign number: 14V634000 (electrical system); however, the parts needed were not available. The dealer stated that the parts were still not available. The contact believes that the manufacturer exceeded a reasonable amount of time. The manufacturer was not made aware of the delay. The contact had not experienced a failure.
- Ashboro, NC, USA
The contact owns a 2011 Dodge Charger. The contact stated that while making a left turn, the lights on the instrument panel became dim. In addition, the brakes failed and the steering wheel seized as the ABS warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the alternator and the head lamp wiring needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was included in NHTSA campaign numbers: 12V197000 (electrical system, service brakes, air), 14V101000 (exterior lighting), and 14V634000 (electrical system). The failure mileage was 36,000.
- Skokie, IL, USA
The contact owns a 2011 Dodge Charger. The contact stated that while driving at 30 mph, the wipers activated and the radio turned off independently as the safer battery mode warning indicator illuminated. The steering wheel became difficult to turn and the contact had to apply excessive force in order to turn the vehicle as all the warning lights illuminated on the instrument panel. The contact turned the vehicle off and failed to restart. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 14V634000 (electrical system) however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 64,000.
- Dunkirk, NY, USA
The contact owns a 2011 Dodge Charger. The contact stated that while driving approximately 50 mph, the dashboard lights failed to illuminate, the radio cut off, and the gauges failed to operate. The failure recurred multiple times intermittently. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign id number: 14V634000 (electrical system) however, the parts needed were unavailable to perform the repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 59,000.
- Orangeburg, SC, USA
Report receipt date: Oct 08, 2014 NHTSA campaign number: 14V634000 component(s): Electrical system I received the above recall and waited until November to call the dealer. The manufacturer has not answered the recall to dealers yet.
- Bonney Lake, WA, USA
The contact owns a 2011 Dodge Charger. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the delay. The contact had not experience a failure.
- Southbury, CT, USA
The contact owns a 2011 Dodge Charger. The contact stated that various warning lamps illuminated on the instrument panel and the vehicle stalled. The contact was not able to restart the vehicle and it was towed to the authorized dealer. The technician replaced the alternator assembly. The vehicle was repaired. The contact received a notification letter for NHTSA campaign number: 14V634000 (electrical system). The recall repair was not performed. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
- Los Angeles, CA, USA
The contact owns a 2011 Dodge Charger. The contact stated that after starting the vehicle, it stalled without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the VIN was included in NHTSA campaign number: 14V634000 (electrical system). The failure mileage was 60,000.
- Greenville, SC, USA
The contact owns a 2011 Dodge Charger. The contact stated that while driving 75 mph, the battery saver warning light illuminated. In addition, the contact smelled a burning odor. As a result, the battery exploded. There were no injuries sustained. The vehicle was taken to a dealer where it was diagnosed that the alternator and the battery needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure and stated that the VIN was included in NHTSA campaign number: 14V634000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was 68,000.
- Mountain Home, ID, USA
The contact owns a 2011 Dodge Charger. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Bloomington, IL, USA
The contact owns a 2011 Dodge Charger. The contact received notification of NHTSA campaign number: 14V634000 (electrical system), however, the part to do the repair was unavailable. The contact stated that while driving at approximately 30 mph, the vehicle was making an abnormal noise and completely shut off without warning. The vehicle restarted and abnormal odor emitted after restarting the vehicle. The failure recurred on multiple occasions. The vehicle was taken to a dealer and was not diagnosed or repaired. The manufacturer was notified and the approximate failure mileage was 74,000.
- Houston, TX, USA
Alternator burned up causing the car to lose all power and then not be able to restart.
- Phenix City, AL, USA
- Brooklyn , NY, USA