6.6

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,400 miles

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problem #1

Mar 042014

Charger

  • 10,400 miles
On March 4, 2014, my car shut completely down while I was driving on the interstate. The message on the dash board said "ABS" and the traction lights came on and turned my car off. I had to pay $807.84 out of pocket for a new alternator.on December 1,2014 I received a recall notice for the alternators in the Dodge Charger which I currently have. I purchased this car July of 2012. I've already spent over 2,000 out of pocket in repairs for a new model 2012 car. The dealership I received the car from is very unprofessional. I now regret ever getting a Dodge Charger from [xxx] usury(when I purchased) (current name). The salesman/service team make a mockery out of me bringing my car to the dealership to get repairs every 3 to 6 months. Once salesman suggested that Dodge is not a good car and I need to trade it in immediately. The service team can see that you need assistance when you pull up to the door and will not even acknowledge the customers. On 1/19/15 I had to take my car back to the dealership due to the check engine light being on. Instead of telling me that it would be a fee of $143 before taking my car into the service shop that did not take place. I never signed anything stating a fee would be charged to me to tell me why the light was on in my car. Now I need a new thermostat and a coolant flush which they quoted a price of an additional $400. After the hell I have experienced at this dealership I will never purchase another vehicle from this dealership. I submitted all of my receipts on 12/5/2014 to the Chrysler customer assistance center for reimbursement and I have yet to hear anything back from them in reference to reimbursing my $800 dollars for replacing a alternator. In the past I have had to replace a water pump as well that cost over $400 dollars. Its becoming very expensive to drive this car.

- Utica, MS, USA