10.0
really awful- Crashes / Fires:
- 6 / 31
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 54,349 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My lights on pasenger side go out after a few minutes of driving
- Layton, UT, USA
The contact owns a 2012 Dodge Charger. The contact received notification of NHTSA campaign number: 17V435000 (electrical system); however, the parts to do the repair were unavailable. While attempting to start the vehicle, all of the warning indicators flickered on and off and the windshield wipers malfunctioned. The contact noticed smoke coming from the hood and noticed that the origin was the alternator. There was no fire. The vehicle was taken to bob howard Chrysler Jeep Dodge Ram (13250 broadway ext, Oklahoma city, ok 73114 (405) 749-1111) where it was diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The manufacturer was notified and stated that there would be a fee for the repairs for which the contact may or may not be reimbursed. No further assistance was offered. The approximate failure mileage was 90,211.
- Edmond, OK, USA
The contact owns a 2012 Dodge Charger. While driving 65 mph, the windshield wipers activated and all the warning indicators illuminated. The contact was able to pull the vehicle over as it stalled. An eyewitness pulled over and observed smoke coming from the hood of the contact's vehicle. The contact decided to disconnect the battery due to smoke from the alternator. The vehicle was towed to a local dealer (atlantic Chrysler Jeep Dodge Ram, 130 sunrise hwy, West islip, NY 11795) where it was diagnosed that the alternator failed. The remedy part for the recall was unavailable. The dealer offered another alternator and was informed that the failure could recur. The manufacturer was made aware of the failure and provided case number: 32419564. The case was escalated it and the contact was informed that they would have a manager return the call. The failure mileage was approximately 92,000. VIN tool confirms parts not available....updated 11/12/17/ updated 12/13/2017 updated 7/17/18
- Islip Terrace, NY, USA
The contact owns a 2012 Dodge Charger. The contact stated that the vehicle stalled without warning, while driving at approximately 35 mph. In addition, the speedometer failed to provide the accurate readings and all the warning lights on the instrument panel illuminated. The contact coasted into a serviced station while the steering wheel became difficult to maneuver. In addition, the vehicle failed to turn off and the gear shift failed to come out of drive. The contact used the park brake and the engine stalled. The vehicle was taken to haley Chrysler Dodge dealer, located on 5400 S laburnum ave, richmond va 23231, phone number: (804) 663-5337, where it was rejected to be serviced due to the remedy part needed for the repair not being available. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign numbers: 16V240000 (power train) and 17V435000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and made aware of the failure and informed the contact to have the vehicle repaired at his expense and did not offer further assistance. The approximate failure mileage was 78,000. Part distribution disconnect. VIN tool confirms part not available.
- Richmond, VA, USA
The contact owns a 2012 Dodge Charger. While driving 40 mph, the vehicle stalled and the power steering warning indicator illuminated. The vehicle did not restart during the first attempt. The contact allowed the vehicle to sit for awhile and then it restarted. The vehicle was included in NHTSA campaign number: 17V435000 (electrical system). The dealer (North point Chrysler Jeep Dodge Ram Fiat, 7726 North point blvd, winston-salem, nc 27106) was made aware of the failure and informed the contact to schedule an appointment. The contact did not schedule an appointment due to the diagnostic fee. In addition, the contact stated that the vehicle would not shut off. The contact had to remove the battery in order to shut off the vehicle. Also, the gear shifter failed. The manufacturer was not contacted. The failure mileage was approximately 120,000.
- Westin Salem, NC, USA
I bought my Dodge Charger in 2 years ago for a recall on the alternator P60. My car has been giving me problems wow. Little things here and there. Then a few months ago the car shut off while I was driving and after a few minutes and turned itself back on. Which is part of the recall for the P60. It's been sitting in my driveway for a few months now but I finally called Dodge because a friend of mine told me that alternator in my car is a P60 so maybe they forgot to do the recall they brought the car in and there was a mix-up. So I went over the Dodge and I got paperwork for the day and they show that they swapped my alternator out with a P 60. So why would they swap my alternator out with a defective one? but they won't do anything about it they told me that's not the recalled one but it is I have a P602aa alternator in my car. My ABS brakes weren't working when the power went out and a bunch of stuff that it said happens if you don't change that alternator. I think there was a mix-up somewhere a friend of mine works for Dodge and he told me that's a recalled alternator. Maybe he said there was a mix-up on the shelf and somebody grabbed the wrong alternator but they won't do anything about it he says mistakes like that happen but they won't do anything about they want me to bring the car in and charge me $300 to look at
- Medford, NY, USA
Recall T36 needs to be expanded to include the 3.6L engine with the 160A alternator, as my 2012 Dodge Charger with these components just had the exact failure described in this recall, but fca is saying that the recall doesn't include my vehicle. As of now, the 5.7L engine with the 160A alternator and the 3.6L engine with the 180A alternator are included, but not the 3.6L engine with the 160A alternator. The battery failure warning light came on in the morning on my way to work. I used the remote start when I was going to leave work and the car died after about two minutes, before I could even get in the car. White smoke came from under the hood and, upon closer inspection, was emanating from near the alternator on the passenger side of the car. There was also more heat than two minutes of idling would account for as well as the smell of hot plastic or something similar. There was no power to any part of the vehicle at all. I took the battery to autozone and they said it tested as a good battery. I had it towed to henry brown Dodge in casa grande, Arizona and they confirmed it was the alternator that failed.
- Casa Grande, AZ, USA
While driving the car the radio shut off, all of the lights on the dash came on, there was a whining noise from under the hood and it smelled like burning rubber. The car was then parked and when the hood was opened the alternator was smoking and there was residue around the area where the belt is on the alternator. This happened 3 times in 12 hours, all driving on city streets
- Pittsburgh, PA, USA
My vehicle's electrical system will not charge correctly and has lead to electrical systems shutting down while driving. I was driving in 90+ degree heat along a city street with the ac running full blast and the radio going, just minutes after having left my house, when suddenly the radio stopped working and would not turn back on. Moments later, the ac system started blowing hot air and a red battery voltage light appeared in the evic with a *ding* noise. Shortly thereafter all electrical systems ceased and the engine died, with the transmission grinding to a halt. The vehicle was towed to a local repair shop where I had the electrical systems including the alternator inspected. The alternator passed inspection just slightly under the recommended 14 volts, so I opted not to replace it but did have to purchase a new battery. This was approximately one month ago. Fast forward to today, and while driving home the radio turned itself off and a low battery voltage indicator appeared in the evic. After searching the web, I see there is a known flaw with Chrysler alternators relating to recall notice "T3607112017" - found here: Https://static.NHTSA.gov/ODI/rcl/2017/rcmn-17V435-1556.pdf I'm quite a bit peeved - as I sit here unable to use my vehicle, Chrysler seems to be dragging its feet with this particular recall, scheduled to be announced during the 4th quarter 2017. I'm afraid if I were to use my vehicle again, I would either become stranded once more, or worse - there have been reports of electrical fires originating in the alternator with this particular model vehicle. Alas, I've searched for the invoice from the repair shop I used but have been unable to find it. Perhaps I can call and see if they have a copy available in their records.
- Plano, TX, USA
The contact owns a 2012 Dodge Charger. While driving 30 mph, the battery warning indicator illuminated. The vehicle was taken to an advance auto store where it was diagnosed that the alternator was in the process of failing. While driving, the vehicle lost power and stalled. The vehicle was taken to berglund Chrysler Jeep Dodge Ram (2525 franklin rd sw, roanoke, va 24014, (540) 345-9881) where it was confirmed that the alternator failed. The vehicle was taken to an independent mechanic and repaired. The vehicle was not included in NHTSA campaign number: 17V435000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 73,000.
- Blue Ridge, VA, USA
Engine light has come on several times, last time engine light came on car stopped in middle of driving on highway. Driver's side door has been replaced twice and has failed to work for a third time; door has opened while driving and would not close until several times closing it would it finally engage and close.
- Fort Gordon, GA, USA
The contact owns a 2012 Dodge Charger. While driving 35 mph, the windshield wipers activated automatically, and the ABS, brake, service traction, and check engine warning indicators illuminated. Also, the engine stalled, the gear automatically shifted into park, and the vehicle stopped. The contact pushed the vehicle to the side of the road. The vehicle was taken to the nearby dealer (sun auto service located at 9530 w tropicana ave, las vegas, nv 89147) where it was diagnosed that the alternator and battery needed to be replaced. The vehicle was not repaired. The manufacturer was contacted at 800-992-1997 and stated that nothing could be done since the VIN was not included in a recall. The manufacturer was made aware of the failure and a case number was not provided. The approximate failure mileage was 95,000.
- St George, UT, USA
The contact owns a 2012 Dodge Charger. When the push start feature was pressed, the vehicle would not de-power. The vehicle was taken to the local dealer (jacksonville Dodge Chrysler Jeep Dodge Ram, located at 11101 nursery fields drive, jacksonville, Florida), but was not diagnosed. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000. The VIN was not provided.
- Jacksonville, FL, USA
Parked car in garage and closed garage door. Went back later and smelled a electrical smell. Went thru everything in garage and could not find source. Next morning wife went to start car and nothing. Son checked under hood and knew our smell came from car. Had car towed in to dealership to find problem. Problem was alternator and battery. Same problem as recall T36 but our car is not under this recall. Same make, year and problem so why is our car any different? we could have had a fire in our new 3 week old garage/house. Please include this like others are experiencing in this recall. Now I am stuck with a $950 bill!
- Salisbury, NC, USA
Vehicle electronics started to shut off while driving and would not accelerate car then turned off and shifted to park on its own in the middle of the street. Car would not turn on with out a jump start when disconnected would not shift and would not idle right before shutting off
- Rowlett, TX, USA
The contact owns a 2012 Dodge Charger. While driving 32 mph, the instrument panel warning indicators illuminated. The contact pulled the vehicle over and attempted to place it into the park position, but it failed and stalled. In addition, the passenger noticed an abnormal burning odor. The vehicle was not able to restart. The contact had the vehicle towed to the dealer. The dealer (ferrario Chrysler-Dodge-Jeep, 2463 corning rd, elmira, NY, 14903) stated that they were unable to diagnose the vehicle until two weeks later. The contact was in the process of searching for another Dodge dealer to diagnose the vehicle sooner. The contact researched online and found that the vehicle was experiencing the same failure as listed in NHTSA campaign number: 17V435000 (electrical system); however, the VIN was excluded. The manufacturer was not contacted. The failure mileage was approximately 65,500.
- Elmira, NY, USA
The contact owns a 2012 Dodge Charger. While driving 10 mph, the engine stalled and all the warning indicators illuminated on the instrument panel. The vehicle lost complete power. The vehicle was towed to benchmark Chrysler Dodge Jeep Ram (1313 grants mill way, birmingham, al 35210 (205) 957-1313) where it was diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that a recall was not available until November of 2017, and the contact would be reimbursed for the repairs. The approximate failure mileage was 62,000.
- Birmingham, AL, USA
The contact owns a 2012 Dodge Charger. While driving 5 mph, several warning indicators illuminated and the windshield wipers activated independently. The vehicle stalled and was towed to jim shorkey Chrysler Dodge Jeep Ram Fiat (located at 1230 Lincoln hwy, irwin, pa 15642, tel: (724) 788-0595) where it was diagnosed that the alternator failed and needed to be replaced. The vehicle was repaired. The vehicle was not included in NHTSA campaign numbers: 16V739000 (electrical system) or 14V634000 (electrical system). The manufacturer was not notified of the failure. The approximate failure mileage was 74,130.
- Wall, PA, USA
Charger R/T. battery saver mode came on and shuts off the car while driving. Not possible to restart. Took it to dealer 2months ago for the same issue, but they said everything is ok. It happened again today while I was driving and almost got into an accident. I've found a lot of people online with the same issue. This is very dangerous especially because it happens while in motion.
- Studio City, CA, USA
- Cottonwood, AZ, USA