The contact called on behalf of a customer who owns a 2013 Dodge Charger. The contact who is an independent mechanic, stated that the vehicle was driven to his place of business; however, upon arrival the vehicle was smoking with an abnormally strong fuel odor. The contact stated upon inspecting the vehicle, the contact became aware that the fuel pump was dry, and fuel was leaking onto the ground from the side of the fuel tank. The contact stated that upon removal of the exhaust, the contact became aware that fuel was leaking from the exhaust pipe. The contact stated that when the muffler was removed, there was fuel pouring out of the muffler. Additionally, the contact stated that there was a hole in the heat shield and the fuel tank. The contact stated that the vehicle had two mufflers and no resonators installed. The contact stated that the fuel tank, muffler, exhaust pipe, and heat shield needed to be replaced. The vehicle was currently being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 168,237.

- Portsmouth, VA, USA