The panels are warping around the shifting console on both sides, I have contacted the dealer on multiple occasions to have them replaced for free but they refused and said it was cosmetic not safety. I also contacted NHTSA and they replied that it was not a safety issue. The panels are pulled away from the shifting console and starting to warp where it connects in the back. The cost to have the panels replaced are over $700 per side. It will become a safety issue when I can't even get to my gas peddle because the console is warped outward toward the drivers leg.
Seeing as I paid over $35K for this car the least they can do is make it safe and functional and not have defects that they know are there. I have seen multiple complaints from thousands of people having this issue so it is clearly and factory defect. I have not replaced mine because I have seen where they replace them with the same thing and over time they are warped again. I am not paying that kind of money very 2 years for a defect the manufacturer is aware of.
It is ridiculous that we pay such a high price for these cars for them to only fall apart within the first few years. I want this fixed! I want my car to look as good as it did the day I got it. The inside is immaculate and I use tinted windows and also a sun guard to keep the heat down in my car. This should not be happening! Please hold Dodge accountable for their defective issue.
The panels are warping around the shifting console on both sides, I have contacted the dealer on multiple occasions to have them replaced for free but they refused and said it was cosmetic not safety. I also contacted NHTSA and they replied that it was not a safety issue. The panels are pulled away from the shifting console and starting to warp where it connects in the back. The cost to have the panels replaced are over $700 per side. It will become a safety issue when I can't even get to my gas peddle because the console is warped outward toward the drivers leg.
Seeing as I paid over $35K for this car the least they can do is make it safe and functional and not have defects that they know are there. I have seen multiple complaints from thousands of people having this issue so it is clearly and factory defect. I have not replaced mine because I have seen where they replace them with the same thing and over time they are warped again. I am not paying that kind of money very 2 years for a defect the manufacturer is aware of.
It is ridiculous that we pay such a high price for these cars for them to only fall apart within the first few years. I want this fixed! I want my car to look as good as it did the day I got it. The inside is immaculate and I use tinted windows and also a sun guard to keep the heat down in my car. This should not be happening! Please hold Dodge accountable for their defective issue.
- JuWan T., Raeford, NC, US