4.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,543 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Aug 262022

Charger

  • 87,500 miles
The contact owns a 2017 Dodge Charger. The contact stated while driving approximately 65 MPH in the rain, the windshield wipers inadvertently increased speed and the cruise control accelerated the vehicle to over 100 MPH. The contact stated that the electronic braking system and power steering failed. The contact then pulled the neutral override feature to stop the vehicle. The contact then restarted the vehicle and proceeded to his destination. There were numerous unknown warning lights illuminated. The vehicle was towed to the local dealer who was unable to diagnose and determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,500.

- Auburn, AL, USA

problem #7

Jun 042022

Charger

  • miles
The steering on this vehicle randomly becomes hard to steer during driving. This is very dangerous and the problem should not be occurring in these vehicles so soon. It's electrical power steering, so it's not an easy fix and can really cause accidents with the way it comes and goes while driving.

- Pahokee, FL, USA

problem #6

Jun 022022

Charger

  • miles
vehicle sat idling for approximately 20 minutes and when starting to drive there was no assist to the power steering. Drove approximately 2 miles without power assist and turned off engine for 1 hour, restarted engine and power assist worked. Afraid to drive it and have power assist fail while driving

- Lake Havasu City, AZ, USA

problem #5

Aug 032021

Charger

  • miles
I have noticed this problem a Coulee times and couldn't diagnose because it would flash on the display behind the steering wheel for less than a second over the last 2-3 days driving the vehicle. 8/3/21 The issue got worse due to the message flashing flashed in longer increments, service stability system. I automatically got worried, but as i climbed a mountain in Western North Carolina the message also said ABS SYSTEM, Power steering system and turned off power steering automatically making new use force to turn the vehicle on a curvy road up to clingmans dome. The power steering got me shook as i have enough skill to not cause an accident, but after getting down the mountain to Sevierville, tn it got worse. All the lights starting random flashes, and then nothing. No issue, no warning lights, nothing. The emergency brake light came on and went off in no specific rhythm, again the abs system, and mainly the stability system started coming on, and power steering went off again with no reason. I then drove to my jobsite with 0 other incidents for the next 20 minutes. I do not know the issue but it started with the stability system flashing. The electrical seems to not be functioning correctly placing my safety at risk.

- Bryson City, NC, USA

problem #4

Jul 192018

Charger 6-cyl

  • miles
BRAND NEW VEHICLE HAS BEEN BROUGHT TO THE DEALER MULTIPLE TIMES FOR BREAK PROBLEMS AND SUSPENSION PROBLEMS. MORE THAN ONE CERTIFIED DEALER HAVE REPLACED DRUMS, BREAK PADS AND TIE-ROD BUSHING WITHOUT ANY SUCCESS. THE CAR SEVERELY SHAKES AT THE FRONT SUSPENSION SYSTEM WHEN BREAKING, PARTICULARLY AT HIGHWAY SPEEDS AND COMING DOWN HILLS. THE CAR HAS BEEN AT THE CAR DEALER(S) FOR AS LONG AS OVER A MONTH ON MULTIPLE OCCASIONS. A DRUMMING SOUND CAN BE HEAR WHEN VEHICLE IS EXPERIENCING THESE SYMPTOMS. TO THE DEALER'S RESPONSE (FREMONT CDJR) NO PROBLEMS ARE FOUND. LAME EXCUSES I HAVE HEARD FROM THE SERVICE DEPARTMENT: ED MORGA/SERVICE AND PARTS DIRECTOR; [XXX]/SERVICE ADVISOR AND OTHERS STATE THAT THERE ARE NOT PROBLEMS; THAT THE VEHICLE IS TOO HEAVY FOR THIS TYPE OF BREAKING; NOISE WILL GO AWAY ONCE THE PARTS WARM-UP; SERPENTINE BELT AND OTHERS. ON THE OTHER HAND, SERVICE TECHNICIANS SUCH AS [XXX]/SHOP FOREMAN; [XXX]/ SERVICE TECHNICIAN AND OTHERS HAVE DRIVEN THE CAR ALONE WITH ME FOR TESTING; AND CORROBORATING SUCH PROBLEMS TO EXIST. THESE PROBLEMS HAVE BEEN ADDRESSED TO THE DEALER SINCE THE SERVICE ON WITH 18,1403 MILES. VEHICLE HAS NOW 60,123 MILES AND THE PROBLEMS NEVER FIXED. A CARE CASE WAS FILED WITH FORD MOTOR COMPANY WITHOUT ANY SUCCESS (CARE CASE # [XXX]). ALSO THE ELECTRONIC SYSTEM FAILS. ALL DASHBOARD LIGHTS AND COMMANDS LOCK/FREEZE OR DISAPPEAR WITHOUT WARNING, AFFECTING THE VEHICLE'S FUNCTIONALITY. DEALER STATES THAT THIS IS A SOFTWARE UPDATE ISSUE. NEVER GOT IT RESOLVED EITHER. I'M DESPERATELY SEEKING YOUR HELP SINCE I DON'T KNOW WHERE ELSE TO TURN FOR ASSISTANCE. THESE ARE VERY SERIOUS SAFETY CONCERNS THAT THE DEALER HAS TAKING FOR GRANTED. SAFETY CONCERNS THAT MAY AWAIT A TRAGEDY FOR ME AND MY FAMILY AS WELL AS OTHER VEHICLES ON THE ROAD. PLEASE ASSIST. REGARDS, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Fremont, CA, USA

problem #3

Feb 022019

Charger

  • 42,000 miles
Recently I've been having some issues with my vehicle with it turning on and off when I first go to start it up. Now I am having a bigger issue because the car decided to turn off on me multiple times while driving. Luckily I am fully aware of what is happening to me while driving. I've taken it to Dodge and they seem to not car or even try to figure out what is wrong because I can not reenact the problem, even though I have video of it not starting up in the beginning. Simply because there are no codes that come up, which of course makes it easier on them to just push the customer away. Now in my opinion I feel like this can be a life and death situation if someone like my mother or my grandma own the vehicle because they would now know how to control such a heavy vehicle. I believe Dodge should look deeper into this problem considering the fact that there are a lot of forums online suggesting a problem.

- Pembroke Pines, FL, USA

problem #2

Jan 242019

Charger

  • 38,000 miles
The bulletin on mopar website is in regards to electrical panel. Not once was there a recall. Starting on 1/23/19 my husband was driving and the steering wheel locked on him and he couldn't move the vehicle. The power steering warning came on. We took it to a dealership they said oh it's the power steering assembly module but you're past mileage for coverage. So I call mopar they get another dealership on the line we set up an appointment. Today 1/24/19 my husband is driving to class in morning traffic the vehicle shuts off all capability's to steer brake do anything. The vehicle luckily came on long enough to move to side of road then the vehicle again shut off he couldn't brake vehicle just kept moving then eventually it stopped and shut off on it's own. He was driving on dallas North tollway in morning traffic and traffic isn't light the thought of him being rear ended and something more happening is disheartening knowing they knew they had issues with the electrical panel but didn't do a recall

- Frisco, TX, USA

problem #1

Jun 022017

Charger

  • 4,842 miles
My 2017 Dodge Charger daytona 392 (R/T scat pack) has an inherently dangerous intermittent electrical failure. While traveling 77mph on interstate 70 the evic screen indicated a fcw warning with the system turned off, loss of the ABS, esp, SRS, then total loss of electric steering with no throttle or breaking input response. Said vehicle then violently downshifted from 8th gear to 3rd gear causing the rear wheels to break traction subsequently resulting in full loss of lateral control of the vehicle. I fully depressed the emergency break as the rear of the vehicle began to drift to the left resulting in flat spots on both rear tires as I skidded to a hault. I have addressed this issue with 4 local dealers in kansascity to no resolve. After this failure occurs and the vehicle is shut off for any length of time the gague lightning flashes intermittently then flashing/clearing the PCM wiping every code out. Once captured by a service writer stationary after having the vehicle towed to a dealership using the obd2 data recorder were 277 faults all sighting electrical over vaults and electrical failure of the tcm. Fca assigned a case manager who did nothing. After consistent calls to fca corperate I was assigned a "star case" and said case was given to the 91 team who have also done absolutely nothing. This vehicle isn't just dangerous for my family and myself but other motorists as well sighting total loss of control when this event occurs. I purchased said vehicle March 20, 2017 and have dealt with this since day 8 of ownership. The vehicle now has 8,522 miles and there's no resolution in sight. I can't even get local dealers to change the oil under the mvp maxcare unlimited warranty.

- Lenexa, KS, USA