6.7
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 9,738 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The electric steering rack failed. I was turning into a parking lot and suddenly there was no power steering. Luckily I had both hands on the wheel and was able to avoid an accident. A dash light came on at that time related to steering. My mechanic was able to pull the code. I was able to drive home. What component or system failed or malfunctioned, and is it available for inspection upon request" I have the EPS unit right now - but it is a Core and I have 14 days to return. Please let me know ASAP if you want me to keep it. How was your safety or the safety of others put at risk" Sudden loss of power steering without advanced notice. Old cars with power steering often make a "noise" prior to failure. Electric Power Steering like on my car doesn't provide advanced notice of issues. Also, failures of power steering at 57K miles are rare. But Dodge (Chrysler) have had prior NHTSA issues and recalls prior with EPS. Also, it seems like this may be a common issue - as there are almost no new parts available, no reman/aftermarket parts, and very difficult to find used. Has the problem been reproduced or confirmed by a dealer or independent service center" Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No - out of warranty Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" Nothing prior - but warning light after EPS failure.
- Lavon, TX, USA
The vehicle screen will freeze and be stuck. This happens when I start the car up also as I'm driving. Also I believe whatever happening it affecting my headlights as well and my back up camera goes out as well
- Washington, DC, USA
Today when getting in my car my power steering service light came on. I took my vehicle in to be serviced for a U60 14-18my la/LX/ld can bus as PE recall (reprogram). I told them about my concern with my power steering. When I wen to pick up my vehicle I was told the unit had to be replaced. I have no clue what caused my power steering to go out. But it has been an extreme hassle for my to turn my vehicle.
- San Diego, CA, USA
- Elgin, SC, USA