The contact owns a 2001 Dodge Dakota. The contact was driving approximately 30 mph with the heater in activation and suddenly the heater failed to operate. In addition, there was a strong burning odor and smoke emitting into of the vehicle. The contact was able to continue driving and the vehicle was taken to an independent mechanic who advised that the heater blower relay wires melted. The failure caused permanent damage to the heater blower relay. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 187,000.

- Kansas City, KS, USA

Currently my Dodge Dakota is being serviced at town and country Dodge for the 12th time for the blower motor going out since I purchased it in September 2000. I have had other possibly related issues-HVAC control lights going out, headlight accessory panel going out, door alarm malfunctioning, and cigarette lighter inoperable. The truck has been in the shop for approximately 56 cumulative days for the above listed issues. Cannot defrost / defog windows without blower motor. No heat in the winter. No air-conditioning in the summer - not even the fan works to circulate air. At times the problem is intermittent - leaving me stranded when its raining/snowing. Vehicle is completely unpredictable even though the dealership has "fixed" it (for sure this time) 11 times prior to me dropping it off today.

- Columbia Heights, MN, USA