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I have always been a Dodge truck lover... .until now! I paid alot of money for this truck and my family and I loved it. The transmission started acting up about 90,000 miles. It would not go into low gear at all and only drove in second and drive. I had the filters and fluid replaced and it still did the same thing. I contacted Dodge about this issue and they refused to give me any advice because my warranty was up. I was told to take it to an authorized Dodge dealership to get it fixed. I did do this, and they had it and drove it for 2 weeks and could not fix it. That cost me $325.00 for nothing. Then my daughter is driving it one day and the engine locks up in the middle of the road out of nowhere. NOT HAPPY!!!
Bethel, OH, US
My husband bought this truck back in October of 2007. He wanted it mostly for the 4x4. He likes fishing and thought this truck would be great for it. WRONG!! This past Tuesday him and a friend of his went fishing out at a game reserve which is public access. It was raining the night before so there were also mud puddles there. On his way in and out he had to go through one, much like the other cars that were there as well. When he went to leave the truck stalled. He restarted it and a few minutes later it stalled again except this time with a bang noise. It would not restart. He had the dealership that sold him the truck come tow it. He purchased additional warranty coverage called "Total Care" bumper to bumper for 3 years. The dealership called him today (4-17-08) to tell him that the warranty won't cover it and neither will the Total Care. They told him that when they took the engine apart there was water in the oil that caused pressure to build up and that it caused a rod to break (Hence, the "bang" noise). They also said it was called "Hydro Lock". Right now he has filed a complaint with our auto insurance and hopefully they will cover it but if they do it will cost a $500 deductible. The Total Care extended warranty cost him $1,200. FOR WHAT! I know this is absolutely ridiculous!! Having warranties and paying for extended warranties doesn't help the consumer. They only help the manufacturer. We also found out that the air intake is next to the tire. What a stupid place to put it on a 4x4 don't you think??
- Michelle M.,
Elmer, NJ, United States
ACCORDING TO DODGE IT WAS WHAT THEY CALL A HYDRO LOCK WHICH MEANS WATER GOT SUCKED THREW THE AIR BOX INTO THE MOTOR CAUSING IT TO LOCK UP!! THIS HAPPENED DURING A BAD RAINSTORM GOING THREW A WATER PUDDLE BLAMING ME FOR THE TRUCK BLOWING UP!!
Wallikll, NY, US