On October 16, 2025, while I was working and driving my vehicle, I experienced a sudden failure after stopping to complete a delivery. When I returned to my car and attempted to shift into drive, the vehicle would not shift gears. I was fortunate this occurred while I was pulled over on the side of the road. The problem was determined to be a failure of the shift cable connecting the shifter to the transmission. Because of this failure, the vehicle could not be safely driven. I was required to have the vehicle towed home. Since that date, the vehicle has been unusable. It has now been more than two and a half months without a repair. I contacted the Dodge dealership where I purchased the vehicle in 2012. The dealership confirmed this issue is covered under an active safety recall. However, they stated they cannot perform the repair because the required recall part is not available and no repair remedy has been provided by Mopar. I have contacted Mopar customer support multiple times requesting an estimated repair timeline or an alternative solution. I have been repeatedly told to wait, with no estimated date for parts availability, no temporary fix, and no assistance offered. I have not taken the vehicle to the dealership because it cannot be safely driven without manually forcing it into gear, which poses a safety risk, and towing it would create additional expense when the issue has already been confirmed as recall-related. As a result of this unresolved recall, I have suffered financial loss. I rely on this vehicle for work, and being without it for over two and a half months has caused lost income. I am requesting NHTSA review this matter due to the unreasonable delay in providing a safety recall remedy and the continued lack of assistance.

- Conway, SC, USA

The contact owns a 2013 Dodge Dart. The contact stated that while the vehicle was parked, the gear shifter was shifted into reverse, and the accelerator pedal was depressed. The contact stated that the vehicle failed to reverse as intended. No warning lights were illuminated. The vehicle was towed to the dealer; however, the cause of the failure was not determined. In addition, the contact was advised that a diagnostic test was needed to determine the cause of the failure. The contact received notification of NHTSA Campaign Number: 25V674000 (Power Train); however, the part for the recall repair was not available. The contact stated that she was without a vehicle due to the unrepaired recall repair. The manufacturer was made aware of the failure, and two cases were filed. The failure mileage was unknown.

- Bessemer, AL, USA

The contact owns a 2013 Dodge Dart. The contact received notification of NHTSA Campaign Number: 25V674000 (POWER TRAIN). The contact stated that while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The check engine and the oil warning lights were illuminated. Additionally, the contact stated that the engine was consuming oil and was leaking engine oil. The contact was topping off the oil every 1,000 miles. The vehicle was serviced under Customer Satisfaction Notification: W20, but the failure persisted. The engine was consuming an excessive amount of engine oil. The contact was adding engine oil every 1,000 miles. The check engine and the oil warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

- Easton, PA, USA

The transmission shift cable detached from the transmission, causing the gear shifter to move freely without actually changing gears. When this happened, the vehicle could not be shifted into Park or Drive and became unsafe to operate. This created a serious safety risk because the car could roll or move unexpectedly even when the shifter was in Park. The vehicle is affected by Recall A0C / NHTSA 25V-674 for this exact issue. The failure has not yet been repaired because local dealers have been unresponsive. The problem can be reproduced by simply moving the shifter, as the cable will disconnect again. No warning lights appeared before the failure. The issue was visually confirmed by observing the detached cable under the hood.

- Winter Park, FL, USA

This complaint is in regard to the most recent recall on Dodge Darts, the transmission shifter cable detachment. I was in the process of parking my car on an incline. All was normal. I had been out running errands, driving, and shifting for a few hours. The gear shift felt disconnected from anything; there was no effort required to move it back and forth in the shift. The car was not recognizing any movement I was making with the gear shift, and would not lock into place for any gear. I had to hold my foot on the brake even while "shifted" into park; otherwise, I would drift backwards into the car behind me, and potentially into a ditch/creek. I had to call for help to stabilize my car, with bricks behind the tires and a 25-pound weight left on the brake so I could exit the vehicle. We had to lift and open the gear shift to the compartment underneath and manually shift the car into park. During this, we unfortunately broke something under the gear shift. This happened on a Sunday evening (July 20), so no repair person was available to help me. Chrysler refused to offer any assistance or information about the last recall of this issue, and advised me to call the dealership that did the repair (they would not tell me which one I went to, just that it was marked complete in 2019). I know I went to a Shorkey location, but not which. I called three Jim Shorkey Dodge locations in Pittsburgh, and they all refused responsibility. I was told to call Chrysler again. I did not, because why would I? A local mechanic was able to acquire the part from Dodge to "fix" the issue. However, he had to override the safety mechanism that causes the car to recognize what gear the car is in before it can turn off. So now I have to drive around, hoping I don't accidentally press the power button and shut off my car on the road. The car was inspected by a representative from Progressive. They determined a mechanical failure and denied my claim for coverage. This is BS.

- Verona, PA, USA

On [XXX], at 5 pm, at [XXX], the vehicle went into park, but showed as reverse, and the key was unable to be removed, or turn the electrical system off, or place the vehicle in park. I contacted The General Insurance Company Roadside assistance; a tow truck was dispatched. It took several hours, 2-3 hrs. for the driver to arrive. He stated he was familiar with Phillips CJDR, and new exactly where and how to leave the vehicle. I removed all personal effects for safety and security. I contacted Phillips CJDR the next day on [XXX] and requested service, I was told they would contact me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Ocala, FL, USA

For the fourth time the gear shift cable has broken making it hard to get vehicle out of the way

- Ocala, FL, USA

Shift cable malfunction unable to put into park. Unable to put into park meant it stuck in reverse. No warning lights noted until after problem occurred. Shift cable replaced by self

- Vernal, UT, USA

I would like to report that the shifter link cable has disconnected from the transmission due to the rubber garment rotting out, so the vehicle loses all power to drive all our power to go into gear, which could cause an accident

- Hagerman, NM, USA

Today started the vehicle, moved shifter from park to drive no movement. Read there was a recall in 2019, unknown if this vehicle was repaired in the recall or was not part of the recall.

- Loxahatchee, FL, USA

I have not been able to drive since the beginning of the year due to the fact that it will not go into gear. There's problems with the transmission, shifter cable. The recalls on these parts have been replaced and looked at multiple times now at multiple dealerships and there's still an issue.

- Fresno, CA, USA

The contact owns a 2013 Dodge Dart. The contact stated that while attempting to move the gear shifter, the gear shifter was stuck in park(P). The contact was unable to move the gear shifter and an abnormal sound was coming from the transmission. The vehicle was not diagnosed or repaired. Upon further inspection, the contact's son became aware that the transmission shifter cable had detached. The manufacturer was not contacted about the failure. The failure mileage was 218,978.

- Newport News, VA, USA

We been having issues with the Transmission slipping sometimes and not moving when in drive and sometimes you hear the motor rev up like ur hitting the gas when ur not. I heard there was a recall for a shift cable i think it was. I went to my local dealer and they said it was already replaced and wouldnt replace it again. It was replaced 10 years ago and it needs replaced again. Dont they have to replace it Again if its the same problem as before?

- Annville, PA, USA

The contact owns a 2013 Dodge Dart. The contact stated that upon driving from the dealer's parking lot after the dealer had performed the recall repair under NHTSA Campaign Number: 15V542000 (Power Train), the transmission was shifting hard. The vehicle was taken back to the dealer the following day. The dealer informed the contact that the failure was related to the wheel bearing; however, the contact stated that the failure started to occur after the recall repair was performed. The contact stated that after driving approximately 12 miles on several occasions, the vehicle stalled while driving. The contact stated that the vehicle was able to restart after approximately twenty minutes. The message "Service Transmission - Auto shift Not Available" was displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 161,000.

- Lostant, IL, USA

I purchased a 2013 Dodge dart aero from best buy auto in NY and only had the car for yr and half. I have waited over a month for ASC warranty company to cover it & they refuse to after I bought extended drivetrain warranty. The check engine light came on and was told it was a transmission issue till the Dodge dealership told me that it's not covered saying the part needed is supposedly not a part in transmission but mechanics seam to think it should be, the part is called a hydro shift actuator, the car has a dual clutch, I've seen this recalled in cars but cannot seam find if this is a failed recall part and still have not got a clue why a part like this would be almost 6 grand to fix on a car valued at roughly 3 grand, I still owe 9;on it. Why this part is not covered under warranty?

- Dundee, NY, USA

The transmission bushing broke and the transmission was disabled. The steering wheel was locked and the key was unable to be removed. The safety of the driver and passenger were at harm on the highway when steering was disabled and the transmission could not be moved after stopping. The problem was produced and was forced to be repaired by a shop for the safety of the driver at expense of the driver. The vehicle was then brought to a dodge dealership in Margate Florida, where the recall was closed, the issue was not fixed. The vehicle broke down immediately following this closure of the recall. The vehicle was inspected and claimed to be repaired by a Dodge Dealership. This is not true. No warning lamps indicated this issue happening once of the two times it broke down.

- Parkland, FL, USA

The vehicle had a recall for the shift bushing cable for the cable disconnect and getting stuck in gear and that-??s what happened my car went in on June 21-??2022 to have this recall repaired they finally repaired it a year later it failed we were able to put it back on then it now has failed again on august 20 2024 and I am concerned they said I have to pay them now to fix it so I never had an issue before they supposedly fixed it now I have the actual issue and they are refusing to fix

- Ocala, FL, USA

The TCM needed to be replaced, it would flash service transmission on the dash and then say "shift into neutral and then drive or reverse" when attempting to shift it says "gear not available." There is a recall on other cars for this exact reason but my vin number was not included. It would lock up in the middle of the road or when in park. It endangered not only my life but also any passengers. there were no symptoms prior and it started around June 6th, 2024. After replacing the TCM my car had to go into a full sleep cycle before the message would stop appearing. The vehicle was serviced at Midway Auto in Kearney Nebraska, where they also replaced my shifting cable bushing due to another recall that did affect my vin number at the time that it started displaying the message. The dealership has already replaced the TCM and expects me to pay for it even though this is a well know common issue in these cars, so we'll know in fact that there is its own recall that for some reason does not apply to my specific vehicle and I would like to know why, especially if it is a manufactured defect.

- Kearney, NE, USA

The contact owns a 2013 Dodge Dart. The contact stated while driving at an undisclosed speed, the gear shifter failed to function as needed. The contact stated that while attempting to shift into drive(D), the gear shifter failed to respond as needed. The contact stated that an unknown warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 102,000.

- Columbia, SC, USA

The car has a mind of its own but now it's a constant problem. I will be trying to go and it's like it shift to nuetural and I loose all powers so I keep pushing gas tell it does something. so i don't cause a accident. When this happens the middle screen where shows speed and stuff like reboots. It will also sometimes say gear not availiable. There is no warning lights on. I try not to drive unless I have to because it dangerous if the. Car does not give trouble backing our of my house it will do fine. And if it has trouble backing out of driveway it won't stop loosing power any time I have to stop or slow down. I did have 1 recall done last year when I left dealer ship it worked fine for like 7 days and back to doing the same thing. The vechicle is availiable for inspection I'm going to take it back to dodge because it's going to kill me and others.

- Wylie, TX, USA