3.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,013 miles

About These NHTSA Complaints:

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problem #12

Jun 262004

Durango 4WD 8-cyl

  • Automatic transmission
  • 12,000 miles
The front brake rotors pulsated after being brought to the dealership. They turned them then they worked fine for a short period, then they pulsated again.

- Metairie , LA, USA

problem #11

Mar 222005

Durango 4WD 8-cyl

  • Automatic transmission
  • 103,600 miles
I won a 1998 Dodge Durango 4X4. I recently had to replace the brakes on my Durango. I had one of the pads on the passenger side break loose from the shoe. I had to replace the rotors as well. Costing me $435. The mechanic doing the work wanted to know if I had replaced the rear brakes recently. I informed him that I had not. The front and rear were replace at the same time maybe a year earlier. He said there was next to no wear on my rear brakes. Sincfe having my brakes replaced there is this awful grinding sound in the front of the vehicle. I took it back to the mechaninc and he said all 4 ball joints, upper and lower, needed to be replaced at a cost of $1400. Parts and labor. I know Dodge recalled the 2000-2003, but this is rediculous. I have not read alot of complaints about the 2000-2003, I've read more about the 98-99. Also my brakes have failed to engage twice and they locked up on me once on dry pavement.

- Orange Park, FL, USA

problem #10

Sep 152004

Durango 8-cyl

  • Automatic transmission
  • 60,942 miles
Complaint received via E-mail. There was brake failure. The front disc brakes replaced September 2004. October 27, 2004 the consumer applied brakes while approaching a stop sign at 30 mph and pedal went to floor, and ended up in the street with the semi bearing down on me. The truck driver swerved barely missing me and my vehicle. The consumer called the dealer and was advised that it was not their problem since I bought vehicle used. They were the ones that knew the vehicle had problems with brakes, that was why they sent me to cox automotive to have brakes replaced. Cox indicated that piston on rotors blew out, and one brake line needed replacement. I paid for repairs and towing out of pocket. I surely felt like I was dead for a moment. I got chest pains and took medication.

- Moriarty, NM, USA

problem #9

Apr 232004

Durango 4WD

  • Automatic transmission
  • 13,000 miles
Rotors and pads were replaced every 13.000 miles. The last time vehicle was repaired the rotors/pads were replaced. Consumer stated brakes were replaced four times. Also, upper ball joints were replaced at 50.000 miles.

- Napa, CA, USA

problem #8

Apr 062003

Durango 4WD 8-cyl

  • Automatic transmission
  • 80,000 miles
While vehicle being inspected upper ball joints fell off. No injuries reported. Brakes were pulsating when vehicle trying to stop. It was found that rotors were out of round. Dealer replaced rotors. Vehicle doesn't start occasionally after being driven for a short time. No faults on test found; therefore, dealer couldn't duplicate problem. In addition, molding on windows, doors, and bumper.

- Spencerport, NY, USA

problem #7

Jan 072004

Durango 4WD 8-cyl

  • Automatic transmission
  • miles
The consumer stated the vehicle made a loud clanking noise while backing out of the driveway. The consumer took the vehicle to the dealer/mechanic and was told the ball joints failed and the vehicle had a cracked front disc rotor. Both lower and right upper ball joints were replaced.

- Auburndale, FL, USA

problem #6

Jul 312003

Durango 4WD 8-cyl

  • Automatic transmission
  • 85,000 miles
My 1998 Dodge Durango has approximately 85K miles on it. It is in the shop today getting new top and bottom ball joints on both sides. Heard about possible investigation. Read others complaints and feel lucky mine made it this may miles. Also have to replace front rotors because they are out of round.

- Bristol, RI, USA

problem #5

Aug 122003

Durango 4WD 8-cyl

  • 41,609 miles
While driving, the vehicle had a high pitch squeaking noise. This was caused by a failure in the rear end. The front rotor disk, ring gear and pinion was replaced.

- Laurel, MD, USA

problem #4

Sep 062001

(reported on)

Durango 4WD

  • Automatic transmission
  • miles
Brakes & hubs-ball joints

- Ypsilanti, MI, USA

problem #3

Nov 241999

Durango 4WD

  • miles
This vehicle has had major component breakdowns since purchase. Initially, immediately after purchase there was a clicking sound in the steering column. The dealer indicated that there was a tsb and replaced steering column. The second problem occurred in February 2000, some three months after purchase. We began to notice a significant pulsing in the brake pedal. The dealer attributed this to ABS brakes. Several months later when the pulsing was significantly greater and the braking was being affected, an independent shop reviewed the brakes and indicated that the rotors were severely warped and causing the pulsing sensation. This was repaired out of pocket. In February, 2001 the temperature began fluctuating, spiking higher temperatures causing the check gauge light to illuminate. It would then reset. Hanover Dodge, a different dealer indicated that the thermostat housing seal was leaking and replaced the thermostat and gasket. This was paid out of pocket. Approximately ten days later, the radiator had a major failure requiring replacement. This was paid out of pocket in the amount of $610.33. In may, 2001we were alerted to a problem involving the front end. In bringing the vehicle to the dealer, a leak was noticed from the transmission cooler and also and more critically it was determined that the left upper ball joint required replacement as well as the inner tie rods. These repairs were also paid out of pocket in the amount of $923.45. The latest issue arose several weeks ago when a howling sound was noticed coming from the rear of the vehicle. Through research and independent evaluation it has been determined that the rear differential has a design defect whereby the ring and pinion cannot handle the load of the vehicle. I have noted several of the same complaints being made to your organization in this database. We believe that the vehicle we have is defective. Each problem has involved a major component or system.

- Plymouth, MA, USA

problem #2

Apr 232001

Durango

  • miles
After inspecting brakes had found the front rotors cracked. Dealer had inspected and tried to repair.

- Bristol, TN, USA

problem #1

Jan 151999

Durango

  • miles
Brake rotor destroyed/replaced.

- Apo, AE, USA