10.0
really awful- Crashes / Fires:
- 9 / 0
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 68,591 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 1998 Dodge Durango. The contact stated that while driving 20 mph over a patch of black ice, the driver lost control of the vehicle and crashed into a wall before rolling over. The contact mentioned that the air bags failed to deploy and the seat belt unlatched instead of restraining the driver. A police report was filed. The contact stated that neither the driver nor the passenger sustained any injuries. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 96,000 and the current mileage was 124,000. Updated 11/20/14 the consumer stated both the passenger and driver were in shock and have had ongoing back problems. The passenger needed a metal rod in the back due to the failure of the seat belt. Updated 5/6/2015
- Janesville, WI, USA
Brakes failed at 50mph. Slammed into the back of semi truck at 40mph and totaled vechile. The seatbelt restrant and airbag system failed to engage. I slammed into the steering wheel to break 2 ribs and crack my sternum. If the airbags would have went off I wouldnt be having back and neck problems either. I wish Dodge would help us instead of hurting us.
- Eagan, MN, USA
While traveling at about 55 mph consumer's vehicle hit a cow, and air bags did not deploy. No injuries reported.
- New Concord, OH, USA
Rear ABS failure when a dear ran out in front of me. Front brakes locked up, rear of SUV passed the front. Dear was hit with the left front and left side as the vehicle skidded out of control. 1 death if you count the dear
- Indianapolis, IN, USA
Air bag warning lights came on and stayed on because of the defect described in the clocksrping material recall 01V153000. Bu tthis vehicle was not included in the recall due to VIN.
- San Jose, CA, USA
Accident, airbags did not deploy, seat belts didn't work proper. Loss of of control from steering problems. Steering problems on wet roads. Transmission problems, doesn't shift proper, no air condition, can not drive with windows down in back, very hard to control. Car is parked because I am afraid to drive it. Been back to dealer with problem after problem.
- Morven, NC, USA
Check engine light came on; cracked left cylinder head at 40,000 miles. Dealer repaired under warranty; claims to not know why head cracked. Exactly 40,000 miles later, left cylinder head cracked again. Dealer will not repair; car is 3 months outside of extended warranty. Dealer still can't give reason for cylinder head failure. Other mechanics/dealers believe cylinder heads fail due to faulty casting. There was a scraping noise when the steering wheel was turned. The service dealer found internal damage in the clockspring and replaced the unit. The consumer requested reimbursement.
- Oceanside, CA, USA
Faulty clock spring. $178 to replace/repair. My vehicle apparently not affected by recall of 216,000 vehicles. Clock spring failure results in failure of airbag to deploy. I guess I'm extremely lucky I was not involved in a life-altering accident. Refer to recall # 01V153000. Per invoice, the engine light had come on and there were rattles upon acceleration, the service dealer found #5 cylinder misfire and removed the #5 spark plug and viewed signs of coolant on the spark plug. (recommended removal of the left cylinder head for further inspection/consumer declined) there was also a scraping noise when the vehicle was turned, the clockspring was found faulty due to internal damage, the clockspring unit was replaced.
- Oceanside, CA, USA
The vehicle experienced the same defect with the clock spring as stated in recall 01 V 153 000, but vehicle identification number was not included in the recall.
- Storm Lake, IA, USA
Airbags did not deploy when head on accident occurred, consumer sustained permanent injuries, consumer stated 2 other people were also injured.
- Rancho San, CA, USA
No deployment of air bags during vehicle collision.
- Bellrose, NY, USA
During vehicle collision seat belt did not restrain properly, no deployment of air bags until after consumer hit windshield, resulting in injuries
- North Mass, NY, USA
- Albany, OH, USA