4.5

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
24,166 miles

About These NHTSA Complaints:

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problem #7

Apr 131999

Durango 4WD 8-cyl

  • Automatic transmission
  • 6,000 miles
Owner complained about several vehicle problems.. on all four windows the regulator has had to be replaced more than once. Driver's side having to be replaced the most. Also, lower ball joints / left upper ball joint, and steering column has been replaced twice in less than one year time. Currently the upper right ball joint had to be replaced. These has been ongoing issues with this vehicle since consumer owned it. Consumer dealt with dealership and manufacturer, but Chrysler refused to help since there was no recall. Chrysler was very rude and hung up on the consumer.

- Sugar Hill, GA, USA

problem #6

Feb 102005

Durango 4WD 8-cyl

  • Automatic transmission
  • 55,000 miles
There are popping and clicking sounds coming from my steering column and there is too much play in the steering. I brought it to my local dealer and they said it needed to be replaced. With only 55,000 miles on my vehicle Chrysler said they would not replace the steering column. The steering shouldn't have these problems with such low mileage. There is no preventative maintenance available for steering so I don't see how this problem could have been avoided. I will continue to pressure Chrysler to do the right thing, which is to take care of their customers and the defective parts on the vehicles they've sold.

- Jacksonville, AR, USA

problem #5

Aug 062004

Durango 4WD 8-cyl

  • Automatic transmission
  • miles
Noise in steering column, sounds like something is loose or broken! Durango has been to Dodge dealer twice for correction, not repaired!

- Roanoke, VA, USA

problem #4

May 212004

Durango

  • Automatic transmission
  • miles
I purchased my Durango in 1998, I have had it in to the dealer because of steering column noise, was told nothing was wrong with it. My front right brake squeals and I get grease on my wheels, had replaced, still makes the noise. My fuel strap was replaced in a previous recall. Now I am going to have to have the ball joints redone, they are separating. Was told vehicle is unsafe to drive, wheel will fall off. I would like to know why there has been no recalls on this problem. We also have a friend that has a 2000 that needs to replace his because of the same situation. Will there be a recall?

- Twin Falls, ID, USA

problem #3

Apr 082004

(reported on)

Durango 4WD 8-cyl

  • miles
While driving a very loud clicking and popping sound was coming from the front end when making left or right turns. Took vehicle to the dealer. Dealer stated steering column was causing the popping and clicking noise.

- Inman, SC, USA

problem #2

Jan 032004

Durango

  • 74,000 miles
Consumer complained that there was too much play in the steering column. Consumer had to constantly adjust the bearings to keep going straight.

- Simpsonville, SC, USA

problem #1

Jan 152003

Durango 4WD 8-cyl

  • Automatic transmission
  • 34,160 miles
Intermediate steering column failure

- Roanoke, VA, USA