4.5
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 24,166 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
There are popping and clicking sounds coming from my steering column and there is too much play in the steering. I brought it to my local dealer and they said it needed to be replaced. With only 55,000 miles on my vehicle Chrysler said they would not replace the steering column. The steering shouldn't have these problems with such low mileage. There is no preventative maintenance available for steering so I don't see how this problem could have been avoided. I will continue to pressure Chrysler to do the right thing, which is to take care of their customers and the defective parts on the vehicles they've sold.
- Jacksonville, AR, USA
Noise in steering column, sounds like something is loose or broken! Durango has been to Dodge dealer twice for correction, not repaired!
- Roanoke, VA, USA
I purchased my Durango in 1998, I have had it in to the dealer because of steering column noise, was told nothing was wrong with it. My front right brake squeals and I get grease on my wheels, had replaced, still makes the noise. My fuel strap was replaced in a previous recall. Now I am going to have to have the ball joints redone, they are separating. Was told vehicle is unsafe to drive, wheel will fall off. I would like to know why there has been no recalls on this problem. We also have a friend that has a 2000 that needs to replace his because of the same situation. Will there be a recall?
- Twin Falls, ID, USA
While driving a very loud clicking and popping sound was coming from the front end when making left or right turns. Took vehicle to the dealer. Dealer stated steering column was causing the popping and clicking noise.
- Inman, SC, USA
Consumer complained that there was too much play in the steering column. Consumer had to constantly adjust the bearings to keep going straight.
- Simpsonville, SC, USA
Intermediate steering column failure
- Roanoke, VA, USA
- Sugar Hill, GA, USA