10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 41,087 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Noise began in front wheel area and grew very loud within a short period of time. Also experienced steering issues (car shakes and pulls to right). Took vehicle in to check it out - had to replacel front ball joints and tension rods ends. We had to pay over $2000 to repair this defect, and car still does not steer properly. Dealer reported to us that this is a common problem for this vehicle.
- Omro, WI, USA
Upper and lower ball joints were replaced twice. Also control arms, upper arms on booth sides were replaced twice since ownership of the vehicle. Replacement of tie rods were also made on vehicle.
- Cameron, MO, USA
While driving 5 mph in reverse a loud noise was heard coming from the driver side wheel. Consumer took the vehicle to a garage, and mechanic replaced upper and lower ball joints.
- San Diego, CA, USA
While driving 55 mph a loud knocking noise was heard coming from the passenger side wheel. Consumer was able to drive the vehicle to the dealer for inspection, and mechanic determined that both upper and lower ball joints needed replacing. Ball joints failed on both front and rear suspension.
- Iron Mountain, MI, USA
Ball joints on my 1998 Durango made me lose control of my steering.
- Ocala, FL, USA
While driving vehicle pulled to the right. Dealership indicated that lower ball joints were loose.
- Springfield, OH, USA
During a routine inspection dealerships informed the consumer that upper ball joints wore out. Consumer was not experiencing any problems at this time. The dealership did not resolve the problem.
- Topeka, KS, USA
Defective upper & lower ball joints on 1998 Dodge Durango. I would like to join the rest of the Durango owners and file a complaint pertaining to the poor quality of the 1998 Dodge Durango upper & lower ball joints. I was notified by the Dodge service technicians that the ball joints needed to be replaced right away and if not dealt with soon they could cause an accident. I have children and I carpool children, so I took them seriously. I could not afford the Dodge price quote of $1200 so I went with a local mechanic shop price quote of $900. This is a lot of money to come up with in a short amount of time. In my opinion the ball joints should have lasted longer than 62000 miles. The majority of the work on the Durango is taxing kids around town.
- Cedar Rapids, IA, USA
We have a 98 Durango. In 2000 during the yearly inspection, it was found that the ball joints needed to be replaced. Even though we were in the 3yr warranty window, the mileage was too high for coverage by Dodge. We were lucky this was found on routine inspection.
- Hermitage, PA, USA
Had to replace upper and lower ball joints after going for an alignment and being made aware of the problem. I felt this was premature for this vehicle. Obviously this was a design flaw in the Durango's.
- New Hampton, NY, USA
With 40,000 miles had to install lower ball joints and right side inner tire rod I installed left inner tie rod and upper ball joints when vehicle was apart, also installed mono-max kyb shocks front and rear and install new bf goodrich tires front and rear had 2 different people check and set alignment and can not get vehicle to stop drifting right andhas chopped wear patten on right front wheel has to install new thermostat gasket.
- Englewood, CO, USA
My 1998 Dodge Durango had to have both upper and lower ball joints replaced as well as inner rods as I was told that it was extremely dangerous to drive in the condition they were in. This was very expensive. This was back in 3/02. I just heard about other reports regarding ball joints and I wanted to report this. I also own a 2000 model Durango. I'm wondering if it is safe or it I am going to have to spend a lot to replace the ball joints on it as well? thanks for you help.
- Wichita,, KS, USA
Consumer had vehicle inspected by a dealership because of the new board cast. Dealership indicated that ball joints wore out prematurely, and the wheel could fall off at anytime if they won't replace the ball joints. Consumer was unsure if it was the upper or lower ball joints.
- Turner, OR, USA
Consumer complained about a ball joint problem which was affecting the wear of the tires. Consumer seeks reimbursement for repairs on ball joints and replacement of tires.
- Cave Junction, OR, USA
While driving at 45 mph consumer heard a clanking noise coming from the front end. Vehicle was towed to the dealer. And dealer replaced the ball joint assembly on both sides, and the front hub assembly. Dealer replaced ball joints and front hub.
- Amherst, NY, USA
When making a right hand turn. The driver can hear medal scrapping. The consumer believes its the ball joints.
- Springfield, VA, USA
Consumer took the vehicle to dealer for regular maintenance, and mechanic replaced lower ball joints at consumer's expense.
- Greensboro, NC, USA
I have a 98 Dodge Durango at the time it had less than 50K miles when I was told that the upper and lower balljoints were bad by ntw. I was trying to get my front end aligned when they told me they could not. I took the car to the dealer mckenny Dodge they said that the balljoints were worn but they aligned the front end. They said at the time there no know balljoint problems with the Durango.
- Plano, TX, USA
Consumer had not received a recall after 3 sets of ball joints malfunctioned. Consumer thought this was absurd. He mentioned this to the dealer, and dealer did not care.
- Needham, MA, USA
- Eudora, KS, USA