10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 41,087 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Vehicle was taken for routine maintenance work, and mechanic determined that uppers and lower ball joints wore out prematurely.
- Fremont, IN, USA
Consumer took vehicle to dealer for routine maintenance, and mechanic determined that both upper and lower ball joints needed to be replaced due to corrosion.
- Ringgold, GA, USA
The vehicle was taken to dealer for routine general maintenance, and the mechanic determined that all four ball joints wore out prematurely. There was banging when the consumer would go over bumps. This was due to loose ball joints.
- Yarmouth Port, MA, USA
While driving the consumer heard a loud squeaking noise coming from the front end. The dealerships mechanic inform the consumer that the noise was due worn front upper/lower ball joints.
- Chapel Hill, NC, USA
Today I replace the 6th...yes 6th ball joint in my Dodge Durango. One fell under warenty when I broung it back for other warrent work and it was fixed. That was around 20K miles. At around 40K miles I had to pay out of pocket for all 4 when I asked for a alinement. And today an aline ment was needed from hitting a pot hole and you guessed it another ball joint has gone bad in 12 months and 13kmiles. So my truck now with 53K miles have gone threw 6 ball joints 4 out of pocket cost and one just the cost of labor.
- Groveland, MA, USA
An independent mechanic replaced the upper and lower ball joints and the wheel bearings due to failure. Mechanic said that the ball joints failed prematurely. The failure of the wheel bearings occurred three weeks after replacement of ball joints. Tires were destroyed due to the failure of wheel bearings.
- Cresco, IA, USA
The driver took the vehicle to a gas station for a wheel alignment. The mechanic noticed that both upper and lower ball joints were worn and needed to be replaced.
- Eugene, OR, USA
While driving over uneven pavement there was a loud clanking sound coming from the front wheels. The vehicle was taken to a mechanic who informed the consumer that the upper and the lower ball joints needed to be replaced. The manufacturer and the dealer are not aware of the problem.
- Fort Gordon, GA, USA
Consumer took vehicle to the dealer for routine maintenance, and mechanic noticed that both upper and lower ball joints were warped and needed to be replaced.
- Alexandria, SD, USA
I've been hearing about all of the problems with the ball joints on the > Chrysler/Dodge products. We had to replace our lower ball joints at > 77,175 - lower ball joints - 98' Dodge Durango > miles. What is being investigated on this topic?
- Lancaster, OH, USA
The consumer stated the vehicle made a loud clanking noise while backing out of the driveway. The consumer took the vehicle to the dealer/mechanic and was told the ball joints failed and the vehicle had a cracked front disc rotor. Both lower and right upper ball joints were replaced.
- Auburndale, FL, USA
Tie rod ends and both lower ball joints failed. Prior to the ball joint failure the vehicle could not be balanced or aligned properly.
- Whitefish, MT, USA
PE 03-032 front susp. Upper ball joint failure: The consumer has had the lower ball joints replaced twice and the upper replaced once. The dealer is aware of the problem, but the manufacturer is not.
- Pinetop, AZ, USA
The consumer saw a news report about the ball joints on Dodge Durangos and took his vehicle to the dealer for inspection. The mechanic determined that the upper and lower ball joints were in "bad shape" and needed to be replaced.
- Roann, IN, USA
My 1998 Dodge Durango continues to show problems with steering and front. There are only 57000 miles on this vehicle and the miles have been easy miles, (all on road and easy driving). I've replaced the power steering box, and the lower ball joints plus the front wheel bearing and drum. All of this has cost $550 the first time and $880 the second time. This cost come in addition to replacement a head gasket and rear windows that don't work.
- Waynesboro, VA, USA
Upper and lower ball joints worn out prematurely. My Durango has 59,000 miles on it and the upper and lower ball joints have to be replaced. The cost is $1,300.
- Marstons Mills, MA, USA
2 independent diagnosis of ball joint problems. I had noticed bad tread wear on front tires. Two facilities both diagnosed the same problem. Ball joint failure on upper and lower front ball joints. Both recommended replacement with linkage. Car is a '98 model with 58,000 miles. Thank goodness the wheels had not come off.
- Miamisburg, OH, USA
The truck experienced uneven front tire tread wear. Upon the dealership performing a front end alignment, they noticed that 3 out of the 4 ball joints were bad.
- Miamisburg, OH, USA
While performing an oil change, the dealership noticed that all four ball joints were failing. Both rear ball joints were bad. The cause has yet to be determined.
- Bridgewater, MA, USA
- Trenton, MO, USA