10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2 weeks ago I had the rear brakes lock-up under less than moderate pressure. The dealership adjusted the brakes and charged me $35. Then on 5-15 they locked-up again with the same amount of break pressure. There is virtually no warning except the brake pedal is a little stiffer. After the brakes were adjusted I did notice that my mileage increased almost 2mpg (so it's obvious they must have been draggging) I contacted Chrysler customer service and they said it was a vehicle maintence problem. The vehicle is less than 2 years old and less than 16,000 miles so it shouldn't need any rear brake adjustment. The rear are self adjusting anyway. I feel that this is a major safety concern especially since I Transport my wife and child in this vehicle. Chrysler said my complaint was the only one which I understand I may have "lemon" brakes on my vehicle. I commute on the capital beltway everyday and have locked-up the brakes at around 55 to 60 mph a few times. I hope this issue is taken seriously because my wife is afraid to drive this vehicle any longer. Thank you for your time. Paul D. allen.
- Burke, VA, USA
- Reno, NV, USA