10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 43,615 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Oil pressure indicator would go off and the pressure gauge would drop to nothing. Driving car stopped running in intersection. Car was towed to Dodge who repaired car. Light is still on and pressure continues to drop to nothing intermittently. Dodge has list of repairs needed. Initial Dodge assessment at purchase stated new ball joints needed in Feb 2003 at 57,000 miles.
- Atlanta, GA, USA
Transfer case failed, timing belt broke
- Centerville, UT, USA
1999 Dodge Durango. Multiple problems with vehicle. 6,000 miles freeze plug; 48,691 tie rod end outer, serpentine belt; 63,851 transmission speed sensor; 66,002 miles ball joints front upper; 68,175 miles ball joints lower. Consumer paid out-of-pocket for each incident. I had extended insurance that was paid for when truck was bought, but was not given any information about it. Never recieved any info from fedelity insurance about extended insurance. During investigation, by myself, to report incidents to daimler Chrysler discovered on bill of sale that extended insurance had been paid for. Contacted daimler Chrysler and fidelity insurance. Daimler Chrysler reimbursed for parts of tie rods & upper ball joints; they refused to pay for anything else and claimed it was due to consumer's failure to maintain vehicle. Fidelity insurance would only refund up to a year from initial report of 08/04/04. Refused to reimburse for anything before. Submitted all documentation to fidelity, but have yet to recieve any reimbursement. Final incident on 09/04/04 has not yet been addressed by daimler Chrysler nor fidelity insurance. Truck has had multiple incidents of needing service -- all of which should not have to be replaced under 68,000 miles. Dodge refuses to take responsabilty of defective parts and vehicle. I have read multiple incident on-line of other Durango owners and mine is minor compaired to some. Everyone has had to replace ball joint, but multiple people have had to replace transmittions a number of time. I am stuck with a defective vehicle that if not gotten rid of will cost me thousands of dollars. My truck is paid off as of 10/2004, extended insurance is up at 72,000 miles. I am unable to afford buying another car that is appropriate to my family situation.
- Mclean, VA, USA
Consumer complained about a host of problems which included anti-lock brake sensor replacement along with 2 water pumps, and a belt. Also, consumer complained about a serious suspension problem which involved front upper and lower ball joints.
- Newport, NC, USA
Consumer was about to switch lanes and steering got stuck. Consumer slammed brakes and vehicle landed up on right side of road and went into bush. Dealer claimed that water pump/ serpentine belt failed.
- Danbury, CT, USA
- Sparta, KY, USA