10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
39,718 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

May 072018

Durango

  • miles
Acceleration and stalling issues while in motion. When coming to a stop the vehicle will shut off, on both street and highway. Replaced iac, map sensor, tps sensor and still did not fix the issue.

- Laveen, AZ, USA

problem #10

May 262017

Durango

  • 3 miles
The PCM has already been replaced and it ran perfectly fine for 2 months and the same problem starting happening shutting off while im driving ive almost been in 3 car accidents while I was driving cause the vehicle shut itself off while I was driving on a 45 mph road an twice on the highway driving 65mph something needs to been down so once on city streets and 2 times on state route 75 highway

- Middletown, OH, USA

problem #9

Nov 132015

Durango

  • 85,000 miles
While driving my car stalls out, I keep having problems with ball joints, my sway bar or chain has busted, seat belt for driver will not retract, rust and erosion has been so bad that I actually had to replace the whole front bumper assembly, and I have no heat.

- Carpentersville, IL, USA

problem #8

Jul 142014

Durango

  • 160,000 miles
The contact owns a 1999 Dodge Durango. While attempting to unlock the front driver and passenger side seat belts, the seat belt release buttons failed. The contact used a screwdriver to push the release button in order for the seat belts to unlock. The vehicle was not taken to a dealer or diagnosed. The manufacturer was not made aware of the issue. The failure mileage was approximately 160,000.

- Grand Prairie, TX, USA

problem #7

Mar 142006

Durango 4WD 8-cyl

  • Automatic transmission
  • miles
Seats belts in Dodge Durango are very hard to get off they stick don't want to unlatch seat belts tearing if in wreck could cause serious problems there are children that use these seat belts every day.

- Coon Rapids, IA, USA

problem #6

May 082005

Durango 4WD 8-cyl

  • Automatic transmission
  • 107,900 miles
At christmastime our transmission began acting up. We believed the harsh winter weather was causing the problem bc once the engine heated up, the vehicle drove just fine. At any rate, we took in to be serviced in March and had the 4X4 rear differentials flushed and serviced and the fluid changed. While it was in for that repair (at a dealership) they called and said the 2 front ball joints needed to be replaced. We knew about the recall, so asked them about it, but it just figures our VIN was not included. So, $1600 later, we went and picked it up and seemed to drive just fine. Well, then 3 wks. Later I was driving to the grocery store. I was stopped a red light, and when it turned green I went to go and it just barely accelerated. Luckily, the red light was right in front of the garage we normally use. I was able to turn the vehicle around and get it to where I was parked in front of the garage. I went in and told the mechanic what happened. The truck was in the shop for 2 wks. It needed a new transmission after having just been serviced! it cost $3300! over the past 2 months we have spent $4600 in repairs on a vehicle that we are still paying for! I am irrate! we even bought the extended warranty when we purchased the vehicle 5 yrs. Ago, but now with 108,000 miles it's not covered any longer (warranty only went to 100,000). 2 yrs. Ago I was involved in an accident with Durango where the front drivers side wheel popped off after another vehicle hit it. We don't believe he could have hit it with enough force for that to happen if it had not been defective to begin with. His wife even spoke to me about this last christmas after the recall came out. I am fed up with this truck and I want Dodge to know it.

- Wallkill, NY, USA

problem #5

Mar 032004

(reported on)

Durango 8-cyl

  • Automatic transmission
  • 40,000 miles
The vehicle's seat belts released from the buckle.

- Marietta, GA, USA

problem #4

Jan 192003

Durango 4WD 8-cyl

  • Automatic transmission
  • 44,000 miles
While stopped at a red light, my family and I were rearended by a Camry traveling between 40 and 50 mph. We were pushed into the car in front of us which was also pushed into another car in front of that. Our Durango suffered $14,500 in repair costs. The seatbelts never deployed. I, the driver, was thrown into the steering wheel. My wife in the front passenger seat, was thrown into the windshield. My daughter was buckled in a car seat in the back seat. Although her shoes flew off her feet, she was restrained. My son, however, hit his tooth on the seat in front of him; he was belted in the 3rd seat.

- Newington, CT, USA

problem #3

Dec 122001

Durango 4WD

  • Automatic transmission
  • miles
Airbag indicator light failed to turn off, indicating air bag problem. Apparently this was not included in the recall publication.

- Oak Lawn , IL, USA

problem #2

Mar 202002

(reported on)

Durango

  • miles
Rear driver's side seat belt does not retract. Cause unknown. Dealer contacted.

- Woodinville, WA, USA

problem #1

Jan 152002

Durango 4WD

  • Automatic transmission
  • miles
Passenger's side seat belt has been having a problem since 2 years. Took it to dealer when it was still in warranty and an adjustment was made at that time. Currently, seat belt buckles will not fully release. Must fight with it before is comes loose.

- Rye, NH, USA