10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 15,701 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Consumer reported two incidents. First incident involved vehicle experiencing a thumping noise when accelerating from a stop position. Vehicle had been to the dealer, and dealer replaced the front wheel bearing. The second incident involved vehicle losing steering control while driving 35 mph. This almost caused a tractor trailer crashing into consumer's vehicle. The vehicle was taken back to the dealer, but problem recurred.
- Sunman, IN, USA
When driving at any speed steering wheel pulled to the left/right. This caused a distraction to the consumer. Dealership was notified., but did not resolve the problem.
- Hannibal, MO, USA
While driving there was a popping noise. The vehicle was taken to the dealer in which they found that the upper and lower ball joints were completely worn out. The cover under the hood was ripened, the black guard under the front of the vehicle was hanging, the coolant resevoir was leaking, the power steering fluid leaked, the A/C was not cooling due to an open wire from the low push switch, and the fuel gauge did not read properly.
- Buechel, KY, USA
Consumer called complaining about having problems with steering. While driving she lost control of the vehicle, and was involved in a collision. Upon impact, air bags did not deploy. Manufacturer was contacted and stated that an independent investigator will go to see the vehicle, but nothing happened after that.
- Upper Darby, PA, USA
Car shuts off at varrious speeds without any prior warning. Two dealers say nothing is wrong, there are no fault codes recorded in the computer. Very dangerious!! car loses power steering, brakes, etc. I have already come close to being hit twice. Vehicles are you have no idea that the Durango has totally lost power. Fives times after this occurance the Durango restarted after sitting for a few minuites, once it did not re-start and had to be towed. As soon as it came off the roll-back it started like nothing was wrong. Dealers say they drive it and they haven't been able to duplicate the failure. They have cleaned & replaced several parts, but the problem persists. There are at least 12 other complaints on this data base with the same problem. Help
- Charlotte, NC, USA
Consumer was about to switch lanes and steering got stuck. Consumer slammed brakes and vehicle landed up on right side of road and went into bush. Dealer claimed that water pump/ serpentine belt failed.
- Danbury, CT, USA
While approaching tucson on I-10, on inside lane, at legal speed of 75 mph, total loss of engine power, power steering and dash lights.narrowly missed getting hit by passing cars and trucks.lucky to get to side of road for towing without accident.failure of power control module(computer malfunction)& required replacement.same problem when SUV 6 months old, requiring replacement.loss of all power occurs without warning.two failures of critical part in two years too much, very dangerous.
- Tucson, AZ, USA
Steering wheel made excessive whining, dealer replaced gear, pump, and fluid, dealer replaced steering gear twice more.
- Reno, NV, USA
Intermittently while driving vehicle stalls unexpectedly. Also, loss of power steering which may cause a crash. About 5 minutes later, vehicle will start up again. Dealer cannot determine the cause of the problem.
- Baltimore, MD, USA
- Warren, MI, USA