4.5
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 24,941 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Consumer stated that the ball joint problem has damaged all four tie rods. The front end alignment is completely off. Also, was told by the dealer that rack and pinion and control arm had to be replaced. Consumer is included in the recall 04V596000 concerning lower ball joint wear.
- Sugar Land, TX, USA
When turining my 2000 Dodge Durango I heard a poping noise, my mechanic told me on 10/27/04 my ball joints were bad and that the whole sterring rack needed to be replaced. I called the local dealer and was told it is not covered under warranty, I then called Dodge they advised the same. I looked on the internet and have found numerous complaints to Consumer Affairs. The repair will cost $1200, this vehicle has only 48,000 miles. From what I have read and the cbs news report it seems that Dodge should have a recall for this problem before people start getting killed.
- Drexel Hill, PA, USA
2000 Dodge Durango 2 wheel drive. I bought the vehicle new. Currently has 39,000 miles on it. Ave had to replace both upper ball joints on the vehicle already (approximately 23,000 miles were on the vehicle at the time). Now, I am told, I have to replace the right upper again. I also have to replace the right inner tie-rod, and the rack & pinion bushings. I have had constant front tire wear problems since the car was new. I am on my third set of tires for the front end.
- Mililani, HI, USA
1) replaced rack & pinion @ 41K miles 2) passenger window has been repaired 4 times at dealer and is working more poorly than ever before 3) two batteries replaced in first 2 years-I'm on my third now 4) SUV towed due to air bag light.
- La Palma, CA, USA
Had to replace rack and pinion power steering unit on 2000 Dodge Durango when vehicle only had 48,800 miles, also, had to replace upper ball joints, was hard to keep vehicle on the road when hitting any bumps.
- Burr Oak, MI, USA
Took vehicle to dealer for a noise in the steering - dealer had to replace the rack & pinion because the left tie rod end was bad - it only had 34,305 miles on it.
- Indianapolis, IN, USA
I bought a new Dodge Durango in 2000 and despite taking good care of it I have had several problems. The first problem were the safty belts coming unclipped for no reason and then sticking open so they couldn't be reclipped. The middle seats the middle seats to not always latch completely down after being folded up, the headlight switch in the steering column has a short in it causing the headlights to go out while I am driving at night. I had to bring it in because the engine light came on and was informed that there was a defective part that the dealership had been notified in a bulletin. They replaced the part, but charged me for the labor. The latest problem is a power stearing problem that the dealership informed me that because of a leaky seal I have to replace the entire rack and pinion for almost $900. I feel that this is absurd on a car that is only 3 years old.
- Spanish Fork, UT, USA
The lower and upper ball joints as well as the entire rack and pinion need to be replaced.
- Clio, MI, USA
No summary listed for above vehicle.
- Modesto, CA, USA
- San Jose, CA, USA