10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 37,620 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The pin that holds the brake peddle arm to the master cylinder broke off causing me to slam into the driver in front of me. Causing $3,483.77 damages to my car and about $1,000 to the other vehicle. I was very lucky that no one was injured or killed in the accident had this happened on the highway at speed.
- Livermore , CA, USA
Whenever the contact drives the vehicle he noticed that the steering wheel clicks. The vehicle has not been diagnosed by the dealership, and the contact did not notice any differecnes beforehand. The current and failure mileage is 88000. Bml. Updated 10/06/09. The inermediate steeering shaft and tie rods were replaced. The brakes had to be replaced several times. The resistor inside the blower motor had to be replaced in order for the fan to defrost the windshield. Updated 10/08/09
- Somerset, PA, USA
Vehicle is 2001 Dodge Durango R/T 5.9. 26,000 miles. Front end ball joints needed replacing. Calipers froze/locked on both front wheels. Overheating occurred twice on front calipers. Needed out of pocket money for repairs. Air conditioning broken.
- Spring Hill, FL, USA
I bought my 2001 Dodge Durango sport in November 2000. Over the course of the past six years I have had to have so many repairs and replacements of parts, brakes, tires, electrical fuses & resistors done that I can honestly say that I will never buy another Dodge vehicle again. The biggest concerns to me have been around brakes needing replacement three times, upper ball joints replaced due to recall, lower ball joints exhibiting excessive wear as well (but not being able to get daimler/Chrysler to fix them because it isn't covered under my warranty or the recall notices) and ABS & brake lights on the dashboard showing up intermittently. I had to have the power steering line replaced completely due to it rusting through and continuously leaking steering fluid. The dealership replaced my steering fluid and told me it would be fine to drive until the part came in. They said they would call me as soon as the part arrived. Two weeks later I had to chase them down to get an answer as to whether or not the part had arrived and was told I would need to wait another week to bring the Durango in for repairs. Just recently my check engine light came on, I drove straight to the dealership to ask them to look at it and they asked me if the car was bucking or stalling. I said no and they told me it was nothing to worry about then. I tried to make an appointment, but couldn't even be seen for a week and a half. I asked for a loaner vehicle and they said that Chrysler doesn't provide those, but they could certainly get me a rental...why bother buying from a company that doesn't offer even minimal things to their customers?
- Amesbury, MA, USA
Consumer experienced the engine light illuminating, shaking when braking at high speeds, steering noises and shifter popping in place. Also, consumer experienced noise in the rear end and transmission not shifting properly. Dealer said the check engine light illuminated for no reason at all and was reset. Consumer went to a different dealer and put a new computer because it's a small sensor in the emission control. Engine light came on again and consumer brought vehicle to a dealer and said that it was safe to drive. Consumer went to a different dealer because she wasn't comfortable with the opinion from the previous dealer. Consumer was told by the dealer that it was the torque converter and it will take a week and a half to repair vehicle. In addition, consumer is experiencing problems with air conditioner.
- Shelton, WA, USA
The brakes are ineffective when going from light braking to heavy braking for a panic stop without fully releasing the pedal first. The brakes will not grab enough for the ABS to engage and give the impression that they have glazed over, despite full body weight on break pedal. The front pads have been changed twice, the rotors turned and brake fluid bleed. The condition can be repeated with both cold and hot brakes by slowing the vehicle down from 60 mph to 40 mph in 4-5 seconds then, without releasing the pedal, immediately attempt a full stop. Symptom was demonstrated for Dodge dealer service technician. They contacted Dodge star for support and was informed that this is a normal operating characteristic of the braking system due to pressure equalization in the master cylinder. I have notified DaimlerChrysler (file # 11617536) of my concern and am filing this complaint to bring larger attention to this potentially deadly condition. Considering this engineering design, how safe is this 2.5 ton vehicle when fully loaded to 6400 gvwr or when towing?
- Herndon, VA, USA
The consumer stated that when the brakes were applied the vehicle experienced extended stopping distance when on a dry pavement. This occurred twice in a two month period. The antilock brakes didn't engage.
- Peoria, AZ, USA
Intermittently brakes lock up while driving causing steering wheel and vehicle to shudder excessively, almost resulting in a collision.
- Wrightwood, CA, USA
When the consumer attempted to apply the brakes the pedal went to the floor and the vehicle experienced extended stopping distance.
- Canton, OH, USA
- Albany, OR, USA