10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
24,917 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #3

Mar 092008

Durango 4WD 8-cyl

  • Automatic transmission
  • miles
My 2001 Dodge Durango started having problems with interior lights, dash lights, intermittent wipers, door locks not operating, the 4-wheel drive light on, and headlights not working. Checked all fuses and all were good. Disconnected/reconnected battery and all returned to normal. Two days later, while my 16 Y/O son was driving the vehicle, the interior and dash lights (later to learn the headlights) were flickering on and off. I took it for a test ride and all seemed normal for first few miles, when suddenly the dash lights and headlights started to flicker rapidly. A few seconds later the headlights went out completely for approximately 5-7 seconds and came back on. The headlights went out again as I was pulling off the road for approximately 7-10 seconds with intermittent interior dash lights flickering. I turned the vehicle off, removed the negative battery terminal for approximately 3 minutes and again all returned to "normal". this 'defect' is well known on the internet with the cause being the central timer module (ctm) and all local Dodge dealers I contacted are well aware of the cause and the fix (avg. Cost from local dealers $690) yet there is no recall for this anomaly. Why" headlights turning off while driving'am I the only person who sees a safety problem here? also, according to the people at Chrysler's 1-800 customer service center, this is only affecting a small number of vehicles. So what. My thoughts are: One vehicle is enough, and if this is really a true statement from Chrysler, it shouldn't cost the corporation that much to fix those 'few' vehicles. My concern continues with the belief that both Chrysler and the NHTSA know about this failure - which is obviously a safety issue - and neither have taken any positive action for an immediate recall. This situation also leaves me with one haunting question: Does it really take a death before anyone takes action??? btw: What does the 's' in NHTSA stand for again"

- Niceville, FL, USA

problem #2

Feb 032008

Durango 4WD 8-cyl

  • Automatic transmission
  • 74,750 miles
The contact owns a 2001 Dodge Durango. The contact noticed smoke rising from under the dashboard before it caught fire. The fire department extinguished the fire. The vehicle was inspected by a Chrysler investigator, but they would not disclose the cause of the fire. The interior of the vehicle sustained damage. There were no injuries. The current and failure mileages were 74,750.

- Corning, NY, USA

problem #1

Jan 022008

Durango 4WD 8-cyl

  • Automatic transmission
  • 0 miles
We have had intermittent electrical problems in the dashboard of our 2001 Durango, especially when cold. Devices stop working at random while driving, such as radio, turn signals, heater fan, etc. Turning car off and back on seems to "reset" the system and restore electrical function, but loss of turn signals while driving is dangerous, and who knows what other components will fail? we have heard this complaint from other Dodge owners. Dealers are unaware and cannot diagnose the problem.

- Lewistown, MT, USA