10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 120,850 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Happened twice since Dec. 2018 when driving on city streets at speed of aprx. 35-45 and ABS was deployed it immediatly unlocked and jumped forward causing the car to not immediately stop. Came very close to rear ending car in front of me had I been closer.
- Crestline, CA, USA
The contact owns a 2002 Dodge Durango. While driving various speeds, the brake pedal was depressed and traveled to the floorbaord. In addition, both rear wheels seized. The contact waited a while and continued driving. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes failed and needed to be replaced. The vehicle was repaired. The vehicle was not taken to a dealer. The manufacturer was not notified of the failure. The approximate failure mileage was 117,000. Updated 12/06/18
- Katy, TX, USA
The contact owns a 2002 Dodge Durango. While driving at any speed, the brake pedal was depressed and the vehicle vibrated. The contact mentioned that the vehicle was difficult to stop. The failure recurred. The contact stated that the front brake rotors and brakes were replaced; however, the failure recurred. It was unknown where the vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 210,000.
- Charleston, SC, USA
Had to put in the shop for the brake lines were rusted through and the exhaust is the same way to the manifold
- Jennings, LA, USA
During breaking, steering, and turning, I hear a "clacking" sound and there is a feeling of something sticking. When the SUV is parked on my drive way, I release the hand break and I can hear a strong "clack" sound. I had times where the breaking system was difficult to press. I took the SUV to pep boys and their evaluation shows that it needs upper and lower ball joints, front brakes, and shock and struts. Steering: Terrible and extremely difficult to turn (super hard to steer). Some parts where changed by pep boys in an "urgent" situation. The steering "bearings" ?(a part that goes from the steering wheel down to the motor) was changed. (I have a copy of the work done).
- Sicklerville, NJ, USA
The braking system has always had a problem "skipping" even after multiple repairs - replacing brakes, rotors, brake booster, master cylinder, hubs and wheel bearings. If I have to come to a "short stop" the truck skips like it tries to stop, lets go, then tries to stop again. It happens about 3-4 times before it actually comes to a complete stop! I think it is related to the Durango's. I had another model years ago (1999) and the same thing happened. I didn't realize until having the same trouble with the 2002 model it was probably related to the model of the vehicle or maybe Dodge in general. I was actually in 2 very minor accidents due to this. Once in each vehicle. After the last round of repairs all seemed great, but it just never lasts!
- Palmdale, CA, USA
While making urgent stop with heavy brake pedal application, brakes suddenly let loose for a moment and then resume braking action. Upon first incident, dealer replaced various ABS components. Not solved. More checks, not solved. Eventually, front and rear brake pads were changed, even though they were not worn out. This solved the problem for another 30,000 or so miles. With slight wear on the brake pads, problem occurred again. Paid for new brake pads even though they were not recommended. This again solved the problem.
- Omaha, NE, USA
The vehicle started to swerve into the other lane on the highway, and as I attempted to regain control with both hands firmly on the wheel, and gentle steering, I found I still had no absolutely no control with the steering, it was completely loose it was disconnected. At that same time, I went for my brakes, only to find they all of a sudden were not functioning either. The vehicle eventually swerved into the fence of to the side of the freeway, then the vehicle to flip two times.
- Salt Lake City, UT, USA
I was parked in driveway as I was exiting to go into street the brakes felt very soft. As I shifted into drive the brake pedal went all the way down with minimal braking. I pulled to the side and stopped the engine. I noticed a pool of fluid which turned out to be brake fluid from a brake line. Today nine months later the same thing happened on the other side. This vehicle was purchased new in October,2003.
- Staten Island, NY, USA
- Wind Gap, PA, USA