10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Apr 072005

Durango 6-cyl

  • Manual transmission
  • 35,000 miles
Had to make a sudden stop and ABS system was dangerously slow to engage, release and re-engage. Brake pedal went all the way down to the floor and barely stopped before hitting vehicle in front of me. Took it to 2 dealers and both said there was nothing wrong according to specifications. Major safety hazard!

- Chino Hills, CA, USA

problem #5

May 022004

Durango 4WD 8-cyl

  • Automatic transmission
  • 37,000 miles
I have a 2002 Dodge Durango with 4WD and it has 37,000 miles on it. I have to change both front wheel brake rotors. When I took the brake pads out, I found that on both wheels the inside brake pad has been completely worn out and pitted into the rotor while both outside brake pads has only less than 1/3 wear out of the material. It looks like the disk brake system in the front wheel has some kind of design flaw. I am a very good mechanical engineer, I think the clip located on the outside of the disk brake prevented the outside pad from effectively engaging with the rotor when the brake was applied.

- East Amherst, NY, USA

problem #4

Jan 122004

Durango 8-cyl

  • Automatic transmission
  • 27,000 miles
Returned vehicle to dealer complaining of poor antilock brake performance and excessive pedal travel. Dealer resurfaced front rotors/replaced pads. Vibration from run out is gone but poor antilock performance and excessive pedal travel still exits. Dealer states all is fine. Excessive stopping distance contributed to first accident.

- Bakersfield, CA, USA

problem #3

Aug 192003

Durango

  • miles
Vehicle took longer to stop. As result, consumer's vehicle was involved in an accident. Dealer stated there was a marginal problem with the brakes.

- Penngrove, CA, USA

problem #2

Dec 032002

Durango 4WD 8-cyl

  • Automatic transmission
  • 9,000 miles
Anti-lock brakes on my 2002 Dodge durrango have put me into the middle of an intersection durring a red light, at stops on dirt roads the rear wheels lock like the front brakes aren't working and it looks like a cracked weld on the control arm bracket on the left front. Dodge say's nothing is wrong and they won't fix it, I have a pregnant wife and 4 kids who ride in this SUV and I can't get Dodge to fix it, oh and the steering feels loose on it to, road walks.

- Van Buren, AR, USA

problem #1

Aug 112003

Durango 8-cyl

  • Automatic transmission
  • miles
Had a car length & 1/2 in front of me, I do this because I have had problems before with the car not stopping. Applied brakes normally, car slowed & pulled to the right but would not stop. Applied brakes with both feet - literally lifted myself up on the seat during applying of brakes & still would not stop. Rear ended car in front.

- Boerne, TX, USA