10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 14,207 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was driving on the freeway at 55 mph, 6 car lengths behind a vehicle. The vehicle in front of me stopped abruptly (a disable vehicle was in the lane) and when I slammed on the brakes, the vehicle kept rolling as if no brakes were applied. My foot went all the way to the floor. There were no vibrations from the ABS as well as no lowering of the front end, typical from braking. I ended up colliding into the vehicle at about 30 mph and the air bags did not deploy. I had previously complained several times to my dealer that the brakes were faulty in a panic situation. I complained shortly after purchasing the vehicle and up until a year ago. In all instances, I was advised that there was nothing wrong with my brakes as no code was detected.
- Los Angeles, CA, USA
Brake problems with my 2002 Dodge Durango XLT plus. At high or low speeds when you have to make a sudden stop and hit the brakes, they attempt to grab but then let go, and your only hope is to stop in time. I have had the brakes looked at by 2 mechanics other than the Dodge dealership(tim parker of hot springs) and both say that there is a definite problem with the brakes. However, after spending $300 for brake pads and several other visits to tim parkers, they keep denying a problem and tell me that is just how the brakes are on the Dodge. I asked them if when that 1 small child runs out in the street to catch his ball and I am the unlucky person to be traveling down that street and I apply the brakes but can not stop, if they would be ready to accept their responsiblility. I have copies of all reports from them stating there is nothing wrong with the brakes. I am afraid to drive it at all but traveleing 64 miles a day it is necessary. Can someone please help me? surely I am not the only person complaining of the brakes!
- Glenwood, AR, USA
While driving on 5/27/05 both front brakecalipers locked, fortunately only traveling a few miles..brakes smoldering...warped rotaors and crystalized both front brakes' pads...for correction new master clyinder, fron rotors, calipers and brake pads
- Auburn, AL, USA
Service brakes, hydraulic: Antilock with rear ABS only (2-wheel) when the ABS system is activated the vehicle surges forward. It is as if the front brakes will not stop. This has been a problem sense the vehicle was new. When it was mention to the dealer they said that was how the ABS system worked.
- Stockbridge, GA, USA
I was traveling at 25 mph and approx. 100 feet behind other cars when someone about 10 cars ahead made a hard stop causing everyone behind them to do the same. I heard at least three cars tires screaching to a stop in front of me. When I applied my brakes in my 2002 Dodge Durango with brake pedal pushed down as far as it would go and as hard as I could the truck slowed to about 5 mph with everything loose in the truck flying foward, but the truck did not stop. For the last 30 feet it just kept going at 5 mph and I hit the rear of of a 97 Honda Accord. The tires never locked up or did I feel any anti-lock pulsation in the brake pedal as I have on other vehicles. I had no control in this accident. If I had not had 4 wheel anti-lock brakes I would have been able to stop. Something is wrong with the braking system on this truck! but the dealer said everything was normal. People are going to be killed if this problem is not dealt with. The Honda I hit suffered heavy damage because of the height differance in bumpers. My truck was not as bad. My auto insurace rate will be going up from what I believe I could not have prevented. Thank goodness no body was hurt.
- Charlotte, NC, USA
I have 30,000 miles on my 2002 Durango slt plus. I have had the rear replaced twice and it still makes noise. My entire family just missed a accident ( 3 children) because the antilock brakes do not function properly under AWD mode. The transmission is clunking everytime we stop. The ball joints are wearing out! just found out seat belts are unsafe! I am scared to death for my family !
- Mount Laurel, NJ, USA
The ABS system will not allow for an emergency stop. The "cycle" time is very long between brake application on a dry road. Sometimes the brake pedal will go all the way to the floor and no brakes applied. Have had to steer sharply to avoid other cars, can not rely on the brakes to sop every time.
- Anchorage, AK, USA
2002 Dodge Durango.
- Las Vegas, NV, USA
When coming to a sudden stop ABS brakes failed and pedal would go to the floor, causing an accident.
- Roseville, MI, USA
When applied brakes to stop with plenty of distance and not a sudden stop, it kept on rolling nearly rear ending the car in front of us. We finally stopped about an inch from the car in front of us. It seems like the brakes were not working.
- San Francisco, CA, USA
When having to make a sudden stop, not quick enough to normally cause skidding, the anti lock breaks will engage and not release causing an extended stopping distance. About 50% of the time when the anti-lock breaks engage, the break peddle goes all the way to the floor and the vehicle will continue to roll. We have had this occur several times. We have had to avoid other vehicles to prevent an accident as well as have rolled through a few red lights. Each time the dealer does not find anything wrong with the vehicle. The replaced and adjusted the rear breaks once which did seem to help having the anti lock breaks engage so easily. Today it happened again and we had to swerve onto the curb to avoid rear ending a vehicle which resulted in a broken rim on the vehicle.
- Gilbert, AZ, USA
When having to stop when someone stops in front of you and put on your brakes all of a sudden, I have no brakes. My husband has already had 1 wreck and I have almost had 3. last Friday while traveling to work a truck pulling a utility trailer suddenly stopped in front of me and I had to hit my brakes, when I did they went directly to the floor and since I wasn't real close I finally did stop about 2 inches from the utility trailer. When this happens and I put my brakes on I push the brake pedal down and hold it. But there are no brakes, it tries to brake but the pedal just keeps on going to the floor.I noticed afterward that the brakes seem to readust themselves. Took vehicle to alexander Dodge and they looked a brakes but did not find anything. This is very dangerous, since this time I almost did not get stopped.
- Springhill, TN, USA
When the brakes were applied, the pedal traveled to the floor, which caused the vehicle to experience extended stopping distance.
- Buford, GA, USA
Needed to do a hard stop. The anti-lock brakes seemed slow to engage, dis-engage, and re-engage during which the car would roll. Basically, the ABS would engage, then disengage, and before they would re-engage, the car rolled. It was a noticeable amount of time, and a noticeable roll before the ABS re-engaged. It seemed like it took a second. Since the car rolled and wouldn't stop, we needed to swerve to miss traffic. Took it to a Dodge dealer, and they said nothing was wrong. Even test drove it with the service manager, pointed out the roll, but he only gave me excuses. I guess if the ABS light doesn't come on, they don't think anything is wrong.
- San Diego, CA, USA
Consumer was driving and applied brakes suddenly. Brakes were functioning erratically and car would not stop, only "barely" slow down. ABS did not engage and consumer had to drive vehicle off the road to effectively slow it down. Dealer could not duplicate or diagnose problem.
- Farmers Branch, TX, USA
When stopping quickly, but not in a panic. The ABS brake system will sometimes brake and release. When the brakes are no where near lockup. This has caused the me to come close to rear ending a vehicle in front of me that should have been a slightly faster stop than normal, but no where close to causing an accident. I would prefer no ABS system if this system on the Durango is normal. No accidents for over 30 years, but two close calls with this vehicle. I know this is not normal for normal ABS brakes. Dealer found no problems with the brakes.
- Roseville, MI, USA
No summary listed for above vehicle.
- Phoenix, AZ, USA
- Sunvalley, CA, USA