10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 44,794 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2002 Dodge Durango. The vehicle would not respond when the contact attempted to shift into park. He had to shift into reverse in order to turn off the vehicle. He applied the emergency brake to keep the vehicle from rolling away. To start the vehicle, he had to shift into neutral and apply the emergency brake again to keep the vehicle from rolling away. He believed there may have been an issue with the transmission and took the vehicle to a local mechanic. They could not determine the cause of the failure; however, they stated that it was not due to the transmission. The VIN was not included in NHTSA campaign id number 07V555000 (power train:automatic transmission:lever and linkage:column shift). No repairs have been made. The current and failures mileages were less than 69,000.
- Portland, OR, USA
The contact owns a 2002 Dodge Durango. The contact was unable to place the vehicle into drive. She had to maneuver the gear shifter several times before the vehicle would shift into the drive position. There were no warnings prior to this failure. The vehicle was taken to a local repair shop and the technician stated that a solenoid failed. The vehicle has not been repaired. The manufacturer stated that her VIN was not included in a recall and no compensation would be provided. The failure mileage was 128,000 and current mileage was 129,800.
- Goose Creek , SC, USA
My 2002 Durango has developed problem where gear shift lever is sticking in park at initial startup. Will free up after several minutes delay or if brake pedal is pumped 3-4 times. Will not repeat unless engine is off several hours. Regular daily occurrence past 4 weeks. Current mileage is 100,010 miles. At first thought shift linkage freezing in winter weather but now have had problem on days with extended hours of temps well above freezing. No dealer contact yet.
- Marcellus, NY, USA
The contact owns a 2002 Dodge Durango. When the vehicle was started and the gear was shifted into reverse, the vehicle shut off and the steering wheel locked. The vehicle was parked and restarted. The steering wheel became unlocked. The failure occurred when the vehicle was both cold and warm and only when the gear was shifted into drive or reverse. The vehicle has not been inspected by a dealer. The powertrain was unknown. The current and failure mileages were 76,000.
- Little Rock , AR, USA
The contact owns a 2002 Dodge Durango. While driving 35 mph, the oil pump failed without warning. The oil pressure dropped and the motor locked. The dealer rebuilt the transmission, but the failure continued. The vehicle was taken to the dealer numerous times, but they could not duplicate the failure. The contact stated that there was oil leakage in cold weather. When the engine heated up, there was sludge because the leaker stopped the strainer. The purchase date was unknown. The current mileage was approximately 112,300 and failure mileage was 91,053.
- Warrior, AL, USA
On the first days of November, I stopped on a red light, when the light was green I started going. When the transmission reached the third gear, the engine revved up to 3000 + RPM. Took it to mechanic and used the scanner tool to found out that the transmission was slipping on the third and fourth gear. I was driving late night so not too many cars around. I had to replace the whole transmission.
- Lakewood, WA, USA
Transmission slipping, started as slipping at shift points when cold progressed to slipping anytime at shift points and when engaged in a gear.happens more when engine at operating temperature in bumper to bumper traffic or under strain such as uphill driving, been to dealership 6 times over 1 1/2 years no work done to transmission, repeted claims of unable to recreate problem, personaly went on test drive with service manager, he drove ant experinced problem claimed problem to be from over heating replaced radiator thermostat diregarded fact problem happening more than a year with cold engine, no transmission work done.still slipping returned back to dealership still no work done but confirmed problem with ABS brakes would not repair. Contacted chryslerfor help dealership lied stating unable to recreate either problem. Chrysler not helping.
- Sunvalley, CA, USA
Owner purchased vehicle on 7/3/03 with 1300 miles on odometer. Owner had problems with noises under the hood and in the steering column. Vehicle would slip out of park into neutral or reverse. Dealership said there was nothing wrong with the vehicle. On 11/1/03 the vehicle caught fire and burned. Fire started under hood in engine compartment, but damage too severe to determine exact cause.
- Wexford, PA, USA
The valve body went bad on the 2002 Dodge Durango. This problem occured while the consumer was driving which resulted in the vehicle slowing down to 20 mph.
- Athens, NY, USA
2003 darango has been taken to jim's Dodge to have a problem fixed when you drive. They tell us that there is nothing wrong with it. While you drive the darango if you hit a dump it jumps to one side or the other it does not stay center. The transmission feels like it slips, or when it is started it like the vehicle just does not want to go. Jim'[S Dodge has told us that there is nothing wrong with the vehicle, but that seems to all we have had with this vehicle. One more thing jim's Dodge is not a very clean place to take your vehicle to have it worked on we have got the vehicle back with oil on the in side on the vehicle, on the paint, scratchs in the paint and on the bumper. The vehicle has come back with a very bad smell in it. It took us a long time to get the smell out. We called jim's Dodge and told them about the smell and they told us that there was nothing tha they could do about it. The date might not be exact be close.
- Council Bluffs, IA, USA
Consumer complained about a ball joint problem. Consumer took the vehicle to an independent tire shop to get the tires balanced and aligned and it was determined that ball joints were defective. The vehicle could not be aligned due to the ball joints. The Dodge dealer denied that there was a problem with the ball joints. Finally the dealer found play on one side and wanted to replace both upper ball joints. (the dealer rep stated that they were trained to check them a certain way and they would not have found play the way that they were checking them) the transmission would intermittently not upshift, however the dealer was unable to duplicate.
- Livermore, CA, USA
Transmission sticks in low when starting cold. Also sticks intermittently when vehicle has not been used for several days. Has been to the dealership 18+ times for exam/repair attempts. Filed lemon law claim and Chrysler refused to fix problem. Now when transmission sticks, and finally catches, the whole rear end shimmies.
- New Smyrna Beach, FL, USA
Dodge Durango, transmissin failure at 29,000 miles, previouse Durango ball joints went bad at 11,000 miles vehicle could not even pass inspection.
- Lee, MA, USA
Returned vehicle to dealer complaining of transmission slippage upon first drive on cold mornings. Dealer could not reproduce. Dealer completed 30000 mile service including transmission fluid/filter change and now transmission won't engage at all even though computer says it is. At least it happened at the dealership. They have contacted Chrysler for help diagnosing.
- Bakersfield, CA, USA
I have 30,000 miles on my 2002 Durango slt plus. I have had the rear replaced twice and it still makes noise. My entire family just missed a accident ( 3 children) because the antilock brakes do not function properly under AWD mode. The transmission is clunking everytime we stop. The ball joints are wearing out! just found out seat belts are unsafe! I am scared to death for my family !
- Mount Laurel, NJ, USA
When the vehicle was started the engine raced and revved. The vehicle was taken tot he dealer who stated that the transmission needed to be replaced.
- Mobile, AL, USA
My vehicle was in park and I had stepped out of the car to get the mail. My vehicle suddenly started driving forward and accelerating all by itself. It ended up running into the side of my home.
- Katy, TX, USA
Have taken the truck in 3 times, and it has been transmission failures, have had vehicle for 6 months, and the transission computer has been replaced. The truck continues T have defects.
- Jacksonville, FL, USA
Have taken the truck in 3 times, and it has been transmission failures, have had vehicle for 6 months, and the transission computer has been replaced. The truck continues T have defects.
- Jacksonville, FL, USA
- Moskego , WI, USA