2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
72,667 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2002 Dodge Durango:

Unsubscribe any time. We don't sell/share your email.

problem #3

Aug 062011

Durango 8-cyl

  • 138,000 miles
While stopped at an intersection, the air conditioner/heater blower motor ceased to operate in all ranges even though the A/C was on and the compressor clutch was engaged. On inspection, it was observed that the first two pins of the resistor block were melted as was their corresponding sockets in the plug. Further, the wiring at the plug was severely oxidized and the insulation was melted back. I replaced the plug assembly and resistor block. The resistor block had been replaced three years prior when the lowest blower setting ceased to operate. Internet accounts occur frequently on this issue. This creates a cold weather hazard as the defroster will cease to operate creating a dangerous operating condition. Total cost of repair materials was approximately $125.

- Bremerton, WA, USA

Add Complaint
problem #2

Oct 042010

Durango

  • 80,000 miles
Beginning October of 2010 my heater went out in my 2002 Dodge Durango. We replaced the wiring harness, the resister, and the blower motor. The connection between the resister and the wiring harness, continues to melt the first two prongs. In result the heater slowly goes out one setting at a time, as well as no heat, just cool air blows in the rear. After replacing all three parts it works for about a month before everything starts to fry again. After spending a $100/mo for replacement parts and the expense of service, I'm extremely frustrated and broke. After much research on the internet I come to find that I am not the only one with this complaint. Going without a heater or defrost in the middle of winter in Minnesota is not an option, especially with little children and it goes out as your stopped at a light and your window fogs up and can't see a thing. I hope with much consideration that this matter could be attended too.

- North Mankato, Mn, MN, USA

Add Complaint
problem #1

May 032002

(reported on)

Durango

  • miles
Hood insulation missing overheating the paint. Back door allows emissions from the exhaust. Roof panel does not fit at the windshield. Passenger doors slam too hard. Vent air strong smell like carbon dioxide. Gas tank hoses unsecured and too close to the moffler. No ashtray..rear cigarret lighter adapter does not work..loud pounding with the rear windows down at 40+ mil;ES/hr.

- Alameda, CA, USA

Add Complaint