3.9
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 31,786 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Takata recall: Electric power front seats move front to rear, when you stop and then accelerate.
- Savoy, TX, USA
While driving, I noticed that when I accelerate after braking, the driver seat slides back and forth about an inch. Also, when I'm at a red light, with my foot on the brakes the vehicle accelerates. Both of these are very serious and dangerous issues and should be recalls.
- Baton Rouge, LA, USA
The drivers side seat in the vehicle moves forward and backwards while starting and stopping, and occasionally while driving approximately 1 inch. It is called a "rocking" seat as described by hundreds of Dodge Durango owners online and in Dodge forums. It cannot be fixed, it needs to be replaced. The seat movement is distracting and potentially dangerous. I am afraid the problem will get worse, to the point that the vehicle will be un-driveable. Help! I am the only owner of this vehicle and have taken great care of it. Thank you.
- Cape Coral, FL, USA
The front drivers seat rocks back and forth on the tracks and is extremely loose. I have only 89000 miles and it started around 48000 miles. Totally disappointed with Dodge quality and worry about issues with safety.
- Cameron, NC, USA
Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) owners of 1999-2003 Dodge Durango owners are reporting a problem with the front power seats. Many owners experience a "rocking back and forth" of the seats when accelerating and stopping. My vehicle has this problem. It turns out there is a "washer" that keeps the rod that connects to the power seat motor unit under the seat. There is a hex shaped washer that holds the rod in place. This hex shaped washer snaps and breaks off. The result is a whip-lash type jerk when coming to an abrupt stop. The dealerships are aware of the problem as it is common and suggest that the cost of repair can be anywhere from $500 to $700 for part and labor. The fix suggested by dealerships is to replace the motor, though it is the hex nut holding the rod from the motor that is the culprit. The fix simply requires a new hex washer which is connected to the seat bracket along with new bolts. This is potentially a very dangerous defect in that in an accident or emergency braking the driver and passenger is whipped forward and back which can cause injury to the neck and back. Attached are links to a site which describes a fix to the problem and another link, which is one of many on the web, which illustrates concerns and complaints on this problem. www.carsurvey.org/reviews/Dodge/Durango/R33777/comments/ www.craigcentral.com/Durango/seat.asp [xxx]
- Bradenton, FL, USA
I have a 2003 Dodge Durango in which I have had problems with the front seat housings. This is the plastic component that is supposed to protect the wiring of the electric seats. This is also where the actual seat adjustment controls are located. I have had two of the housings replaced already and I need to have each one replaced again. I asked the service department about it and they said that they had replaced many of the same components but at this time Chrysler would not pay for the repair. It would seem to me, that with normal wear that this piece should not crack and have to be replaced at all; yet I need to replace each component again - at my cost.
- Robins, IA, USA
- Sidney, OH, USA