10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 19,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I bought a 2003 Durango for my daughter in April, 2004 from hertz car sales. Last Saturday morning she was driving home with two other passengers in the car and she hit a light pole. I would guess that they hit at about 35 mph. The impact stopped the car pretty suddenly. She was wearing her seat belt, but the other two weren't. the airbags never went off. The person in the passenger side almost broke thru the windshield. He had a concussion, needed stitches and broke his hip on the dash. I expect that to be the greatest liability. The bumper is bent way back. The repair is in excess of $10K, but my daughter is afraid the airbags don't even work. What can we do?
- Billings, MT, USA
Consumer was involed in frontal collision when airbag failed to deploy.
- Harrison Township, MI, USA
A deer was running onto the highway and the driver hit the deer, resulting in a collision. Upon impact, the driver and passenger side air bags did not deploy. There were no injuries or fatalities. Lug nuts holding tires broke, resulting in lost of tires.
- Tracy, IA, USA
- Covington, GA, USA